Epoch Integration's NeedTEXT Shell for terminal access from Research In Motion BlackBerry handhelds is now being used by Essex Radez, LLC, Ritchie Capital Management, Givex Corporation, FrontBridge Technologies, and Vision Systems Limited, headquartered in Victoria, Australia.

According to Epoch Integration, the application gives IT Professionals, such as network and system administrators, an interactive command shell interface to their servers, routers, switches, and other assets. Administrators therefore have the ability to troubleshoot and respond to network events, such as server failures, when away from their desks.

Epock Integration said NeedTEXT Shell features include:

- Full command-line access to host systems, devices and applications
- VT100 terminal emulation support
- End-to-end Triple DES encryption through BlackBerry Enterprise Server
- Simple and quick installation in Windows, UNIX and Linux environments
- Web-based administration interface for convenient management through any web browser
- Per-user licensing (no limit on the number of servers or network devices that can be managed)