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PDAStreet.com > News > Report: Pre, Android Closing iPhone Gap

Report: Pre, Android Closing iPhone Gap

By Michelle Megna
October 6, 2009

Hear that iPhone? The Palm Pre and Android-powered handsets narrowly beat out the BlackBerry in customer satisfaction, according to a report issued today.

Apple's (NASDAQ: AAPL) iPhone is still the one to beat, earning first place in customer satisfaction with an 83 on a 100-point scale. Palm's (NASDAQ: PALM) Pre and the Android category each checked in at 77, beating out Research In Motion's (NASDAQ: RIMM) BlackBerry at 73, according to the CFI Group's "Smartphone Satisfaction Study 2009."

Under the metrics of the study, a score above 80 is considered stellar while one below 70 is cause for concern. The study did not break out specific BlackBerry, Symbian or Windows Mobile models and defined the Android category as users who were "mostly using an HTC phone."

The Palm Treo scored a 70, more than handsets running Microsoft (NASDAQ: MSFT) Windows Mobile and Nokia's (NYSE: NOK) Symbian, which had an overall grade of 66.

Get the full story here at InternetNews.com.

 
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