Reply to address

[billpoly]

Hello...

I have two Blackberry users (the CEO and one VP) who have a common complaint. Is it possible to set up a "reply to" address on the Blackberry so any e-mail that is sent or replied to from the Blackberry is replied to their desktop account?

In case I'm not being clear, say an email is sent to a@b.com. Their e-mail is delivered to their desktop at a@b.com but is also redirected/copied to a@blackberry.com. Now they want to reply to a message using their Blackberry. The reply is sent from a@blackberry.com and all responses only go to the Blackberry. I want to set them up so that any responses or new e-mail created on their Blackberry have a "reply to" address of a@b.com.

I am using Exchange Server 5.5 but no BES. I have the users set up with alternate e-mail recipients that redirects all e-mail to their Blackberry as well as their desktop e-mail accounts.

Thanks for any help!

Bill

[bbuser]

Are both blackberry devices Internet Eddition? If so the provider you got the blackberry's from should be able to change the reply to what ever you choose. For example, I know Blackberry's thru Earthlink the reply address can be changed over the phone in there technical support. I would assume all other comapanies work the same. If you have the Enterprise blackberry's using the redirector than the desktop manager sofwtare should only be using the email address that is in the redirector settings on the advanced tab. Just some ideas :)