Trouble Synching

[Vira Estrada]

I have had trouble synching with Outlook. I get the following message:

"ActiveSync cannot logon to MS Outlook. Make sure Outlook is installed and functioning correctly. You could have two conflicting folders... "

I haven't been able to synch for a couple of weeks. Does anyone have a solution for this one.

Vira

[go2duke]

How is your Outlook setup? Do you have multiple profiles or an exchange server login that must be completed. If you bring up outlook prior to cradling the PPC, does it work correctly? If it does, attempt to cradle the PPC after you bring up a clean running Outlook.

G2D

[Vira Estrada]

Thank you for your help. I opened Outlook first then cradled the PPC and it worked fine.

Vira