Newbie Needs Help!

[Indra]

Thanks for all your help - I now own a Palm m125. But.....the software in the box wasn't quite right - I got 2 bonus software disks and no disk for the Desktop software. So I went to the www.palm and downloaded the desktop software. All seemed well until I tried to HotSync. I can't seem to get the right com settings. And the palm says the port is already in use. Aaaaarrrrggggghhhh! I know this isn't my forte, but I thought Palms were supposed to be easy! I will happily accept any and all advice you have to offer!

[palm boy]

Reinstall the Desktop.

[ebisix]

That's weird that you got the wrong CD. I have never heard of that.

A quick reinstall should definitely solve the problem. If it doesn't try doing a soft reset on your Palm.

Good luck.

[palms/o]

Did you reboot your computer before trying to use the Palm Desktop? This time I agree with Ebisix and Palmboy... re-install the Palm Desktop. When you restart the computer check the Hotsync manager (from desktop)and see what the connection settings are, make sure they are correct.

[Telyx]

If it's telling you the COM port is already in use, I'll bet it's set up for a serial connection. Right-click on the HotSync Manager icon in your Windows "tray" at the bottom right of your screen and make sure "Local USB" is checked.

[Trinity]

below is a pic that shows what telyx was talking about