Problem with Netbook, Dacom Gold card modem and e-mail

[mellz]

I have run into a problem with my Netbook, Gold Card Modem andE-Mail.

I recently downloaded Build 158 of the Symbian operating system (U.S> version) and installedit on my Netbook.

Opera web browsing works fine, and I can receive my e-mail fine. However, when I try to send e-mail, it says "Sending 1 e-mail of 3, 2 of 3, 3 of 3, etc. Then I get a dialogue box that says "Network Error. 0 e-mails sent."

I have checked my e-mail account settings several times, and they all seem O.K.

HELP!
:confused: :(

[netBookBabe]

Post moved to a new thread, as it is essentially a different topic from previous discussion.

This sounds like a problem with the outgoing (SMTP) mail server. Did it work OK before the OS upgrade? First thing is to make sure that you are using the SMTP address of the ISP you are using to connect to the Internet. It sounds obvious, I know, but if by chance you were using the server names of a different ISP, you would most likely be able to receive mail, but definitely not send.

Beyond that, it could be an authentication problem. Difficult to diagnose without knowing your location, so please post again with a bit more information.

Julie

[mellz]

I never tried e-mail with the old OS.

I am using the correct server addresses for my ISP, Verizon.

The addresses are incoming.verizon.net for receiving mail and outgoing.verizon.net for sending mail. These work fine with my PC.

I am located in Maplewood, New Jersey, USA.

[MikeMcC]

I would suggest you try deleting the "Account" in Email and setting it up again from scratch. In the left (folders) window, highlight the 'mailbox' and press [Del].

Now, in the menus, go to "Tools > Add new account > Email" and set up a new configuration. If this is your only "Account" in Email, you should still check the box for "Set as default account". If you have more than one Account, a default must be set.

[diem]

Beyond this, find out from Verizon whether they require 'SMTP authentication' (i.e. a user/pass when sending mail).

If they do, unfortunately Email on the netBook does not support this, so you will not be able to send mail using your current setup. The only current known workaround is to install and use the Java-based XJMail instead (search the forums for more info).

[ktkawabe]

Hi Diem, from which source have you got the idea that XJMail is java-based? Actually XJMail is 100% NON-java. Its UI is written in OPL and the CPU-hungry parts are C++. It might be interesting to port XJMail to java (or any other modern language with good GUI support), though.

Regards,
Keita

[diem]

My deepest apologies Keita!

I really don't know where I got this impression - I stand properly corrected :)

[mellz]

I think Verizon does require "SMTP Authorization."
Each time I open my e-mail client for the first time in an online session, I have to enter my password.

I guess I will have to use XJMail. I have located the web link to download it. Can anyone help me with advice on how to install it on my Netbook, and whether there are any other files I should download and install?

Thanks.

Mel
:confused:

[mellz]

Found them!

http://www.bioeddie.co.uk/months/Freeware-www-email2003.html

or:

http://www.hi-ho.ne.jp/ktkawabe/XJMail/xjm131_b.zip

Plus:

http://www.hi-ho.ne.jp/~ktkawabe/XJMail/install_eng.txt

http://www.hi-ho.ne.jp/ktkawabe/XJMail/xjm_hlp_eng.html/#settings
:p

[ktkawabe]

Hi Diem,
no need for apology, it was completely OK. I was just curious:D

And Mel,
I hope XJMail works for you. If you have any problem please contact me (or any of the three developers).

By the way, directly linking to the files is a bad idea in general, as the location and the file names might change (e.g. when a new version is released). Plus you are missing several important XJMail plugins. I'd recommend the following URI. Sorry for not writing this in my previous post, but I was not sure if you needed SMTP authentication or not. Anyway here it is:
http://www.hi-ho.ne.jp/~ktkawabe/densha_e.html

Regards,
Keita

[mellz]

Keita,

Which of the files on that page you referenced do I need. I do not intend to read or write Japanese on my NetBook.

Mel

[ktkawabe]

Hello Mel,

I actually don't know if you need them or not, but the page contains a list of plugins for XJMail (see "Add-on modules etc. for XJMail by other persons/projects").

Cheers,
Keita

[mellz]

If I install one of the Japanee text editors for JXMail, (JMemo or Note), would I also need an English text editor or will those do English as well as Japanese? Would I have to install the Symbian English text editor too? If I am only using Englis, do I need to install Japanese fonts?

Thanks.

Mel

[mellz]

Whoops! XJMail, not JXMail!

[ktkawabe]

Hi Mel,

As for text editor, the installation instruction says:2.2.1. Text Editor (MUST)
-------------------------

This is used for composing email.
You can use any kind of text editor that follows the EPOC
standard to communicate with other APPs. If you don't have
to use Japanese, Symbian Text Editor is a good choice:
<http://www.symbian.com/developer/downloads/archive.html>So the answer is no, you don't have to install any Japanese text editor. As for font, again quoting the installation manual, 2.2.2. Japanese Font
--------------------
(Only for those who don't use Japanese Psion hardware
nor UniFEP V2 Japanese localization, in other words
most of you)

Yes, even if you don't want to use Japanese, you have to
install some font anyway, otherwise XJMail will refuse to
run. So the answer is yes, you need to, officially.

Some German users have found that you can place an empty file named jiskan.gdr instead of the real Japanese font, but we (the developers) don't recommend this. My personal guess is that this works well as far as you ONLY receive US-ASCII and ISO-8859-something messages, but I don't know what happens when you receive anything else (of course it might also work well). At least you should use the real Japanese font until you get familiar with XJMail, and try removing the Japanese font only after that. Also, before reporting any kind of problem, please reinstall the Japanese font and see if you can reproduce the problem.

I hope this helps,
Keita

[mellz]

Keita,

Thanks. If I should install the Japanese text editor (Sukoshi nihongo o wakarimasu, demo sukoshi dake.) would I also need an Engklish text editor for English?

Mel

[ktkawabe]

Hi Mel,
Now I understand your question.

No, in principle you don't have to because any Japanese text editor can handle US-ASCII without any problem. Please note that they cannot handle iso-8859-1 characters beyond US-ASCII range, e.g. euro sign.

Also, if you're thinking about installing JMemo, please understand that it's quite advanced in some functionalities while it lacks some of the fundamental ones.
Pros:
keyboard macro
100% configurable shortcut keys
kill-ring like clipboard

Cons:
No undo
"Find" is disabled at the moment