Palm's own Backup Card

[Minstrel]

Hi folks,

I havea 515 and when I bought Palm's 16mb backup card it worked 100% for the first three times.

Now it reports "Backup failed or was cancelles. Please try again."

I try again and get the same result. There are no utilities in the software to take any further action.

??

Thanks.

[rrfranczak3]

Is there a way to reformat the card?, if so try to reformat the card then try the backup again. I have an SD 32meg card and I can format it thru the software.

Also maybe the way Palms card works is when the backup is done, the previous backup is not deleted, maybe it is date&time specific and the card is actually full, Is there a way you can read the card to see what the contents are??, if that is the case, just delete your 2 oldest backups, leaving enough room for a new one

[Minstrel]

Thanks. I do have an SD card reader but am going through DLL hell at the moment and trying to get all my USB devices to work!

The Palm software states clearly - at the start of each back-up procedure - that it is a destructive back up and that the contents of the card will be overwritten.

This is why I bought the Palm card - as it was meant to be a one-stop "copy the 16mb out of the device and write it as a single complete data set to the card. With password"

It did, now it don't!

[rrfranczak3]

well, so much for that idea, have you tryed to copy other things to the card and see if that works ok, I have a 32meg SanDisk card, and a program called Smarkbackup (Freebie) and all works fine. I can just back up ALL/Just PRCs/Just PDBs/No PRCs/No PDBs, its preety good and best of all its a freebie, I cant think of anything else to try, outside of just trying copying 1 or 2 files to the card & see if that works... and we will go from there, of course you made sure the card isnt in write-protect mode right?

[Telyx]

I'm pretty sure the backup card JUST backs up the whole device and you can't just copy a few files to it.

[rrfranczak3]

can you copy other files to it??

[Minstrel]

Yes - think so too. That is why I bought it! I paid extra to get the right Palm tool. So I'll do battle with Palm Tech Support.

I cannot read the disk for, as I said, my USB card reader will not talk to my Win 2K desktop.

Thanks.

[007SPV]

I have found that some of those Palm "backup" cards are bad. I have had 2 replaced by Palm for THAT very reason! I just called customer service and they had 'em out to me fairly quickly.

[rrfranczak3]

I dont get the difference between a Palm 16meg backup card and and regular ol' SanDisk 16meg card, I have a 32meg card, not Palms, and I can back up my entire PDA on it, with 16megs to spare, not even using Palms software, just a freebie I downloaded, loyalty is one thing, but come on..........

[007SPV]

The difference between Palm's "backup" card and a plain old 16 meg. (or any other plain SD/MMC card) is this: With the Palm card, all you CAN do is backup the card. You can not run any programs off the "backup" card. And you CAN NOT format a Palm "backup" card, as it is write protected. You can add and run programs off a plain old SD/MMC card. Does that explain it? I run all kinds of programs off my 256 SD that I have for my TT.

[rrfranczak3]

Then I am glad I never bought one, leave it to Palm to make something so useless