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Aussan
09-16-2002, 06:16 AM
i don't know what's wrong, every time i plug in my ipaq h3955 i get this error USB DEVICE NOT RECOGNIZED i tried to fix the problem like microsoft web page was saying by reinstalling ActiveSync 3.5 and reseting my ipaq but i still get the same error, and i can not find a driver for it....can anyone help please i just got my h3955 and i can't sync with my pc...
bettyboop
09-16-2002, 10:07 AM
Check with the maufacturer or the computer or the
motherboard for a BIOS ujpgrade. Upgrade the BIOS per the
instructions and double check the settings in the BIOS to
activate the USB correctly.

Then make sure the Windows USB driver is installed by looking
in the Control panel.
Aussan
09-17-2002, 04:55 AM
Originally posted by bettyboop
Check with the maufacturer or the computer or the
motherboard for a BIOS ujpgrade. Upgrade the BIOS per the
instructions and double check the settings in the BIOS to
activate the USB correctly.

Then make sure the Windows USB driver is installed by looking
in the Control panel.


That's the problem, i don't know which driver to get for the USB, i can't find it anyplace

i'll do the upgrade for the BIOS, i'll let you know how it goes

Thanks
Aussan
09-18-2002, 03:25 AM
it did not work, i updated teh BIOS, and still getting the same Error, if any one can help please let me know

Thanks
DScott
09-18-2002, 08:20 AM
Greetings;

I need to know a few things before I look into this. What operating system are you using on your desktop? Has it ever sync'd? How are you "reseting my ipaq"? Have you performed a hard reset?

Scott
Cooldude10810
09-18-2002, 09:25 AM
Windows 95 doesn't support USB. So if you are using anything less than 98. You'll have to use the serial connector.
walkven
09-18-2002, 12:31 PM
I had this problem in the first week I had my new 3955. I was told to go into Windows Control Panel and remove the usb ports. Then, you will need to uninstall ActiveSync, reboot, and go through the ActiveSync installation process from scratch, i.e., without the sync cradle connected when you start. Since doing this, I have had no sync problems with ActiveSync.
Aussan
09-18-2002, 03:41 PM
Originally posted by DScott
Greetings;

I need to know a few things before I look into this. What operating system are you using on your desktop? Has it ever sync'd? How are you "reseting my ipaq"? Have you performed a hard reset?

Scott

i'm running windows xp pro, and no it never sync'd b4 and for reseting my ipaq it's the soft reset the little button under the ipaq, i performed a hard reset ( by the battery) onc, and sorry for the spelling.

thanks
Aussan
09-18-2002, 04:08 PM
Originally posted by walkven
I had this problem in the first week I had my new 3955. I was told to go into Windows Control Panel and remove the usb ports. Then, you will need to uninstall ActiveSync, reboot, and go through the ActiveSync installation process from scratch, i.e., without the sync cradle connected when you start. Since doing this, I have had no sync problems with ActiveSync.


i did that, still not working.......i'm going crazy
Cooldude10810
09-18-2002, 06:51 PM
expanding on the previous post

When you are in the device maneger, there should be a catigory called "windows ce usb devices". If you expand that there should be only be one string. If there are any duplicates remove them all and reinstall activesync.

hope that helps
Aussan
09-19-2002, 01:21 PM
Originally posted by Cooldude10810
expanding on the previous post

When you are in the device maneger, there should be a catigory called "windows ce usb devices". If you expand that there should be only be one string. If there are any duplicates remove them all and reinstall activesync.

hope that helps

There is no windows ce usb device because when i plug the ipaq i get USB Device not recognized.
RichBoston
10-08-2002, 07:57 PM
I assume you've solved your problem by now but if not...slowing the baud rate and disabling my old Palm software worked for me. I was tearing my hair out for 2 weeks with the same problem.
Aussan
10-09-2002, 11:42 AM
Originally posted by RichBoston
I assume you've solved your problem by now but if not...slowing the baud rate and disabling my old Palm software worked for me. I was tearing my hair out for 2 weeks with the same problem.


I looked at the way my Windows XP was setup and it was formated the same as Windows NT, so i hade to get a sirial connection and not USB....it's all good