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dt43420
09-17-2002, 04:44 PM
I have Psiwin 2.3 and Insync Pro and InSync Pro(e) installed on my PC with Notes R5. When I try to synchronise (agenda & contacts) it reads my Notes files ok, and copies entries from my Psion into Notes - but will not copy any information from Notes R5 to Psion!

I have tried reinstalling all the software and even creating a new agenda file on the Psion to synchronise with, but to no avail.

Any ideas please!!!!!
diem
09-18-2002, 07:40 AM
Beyond my ken (I don't do sync), but if you've paid for InSync Pro I would go to the author for support if I were you.
dt43420
09-18-2002, 12:36 PM
Thanks. I have the troubleshooting manuals for Insync Pro & (e), but these do not cover this problem, which is why I resorted to PDAstreet.com
netBookBabe
09-18-2002, 01:47 PM
Did it previously work OK and just now failed, or has it never worked correctly for you?

Julie
dt43420
09-18-2002, 04:44 PM
It has never worked with Notes. We used to have MS office at work which synchronised ok, but I have never got it to work with Notes correctly. I think that I have the synchronisation set up ok as it reads my calender/contacts from my PDA and saves the changes in Notes, but does not update the files in my PDA with any new information.

Cheers :)
netBookBabe
09-18-2002, 04:54 PM
I'm afraid I don't know anything about Lotus Notes - the only synching I've done is with Outlook. I was just thinking it might be worth trying an update to PsiWin 2.3.3, since it has never worked with your current version.

Julie
diem
09-19-2002, 08:46 AM
hiya,

Its not the troubleshooting manuals I was suggesting - I was thinking that you should actually contact the authors of the software - you never know, this might be a well-known fault that they'd have an immediate fix for?
dt43420
09-19-2002, 01:52 PM
After a lot more tinkering, I have managed to sync the contacts with Notes 5, but still cannot sync the calender.

I think my email and calender on Notes are stored in one large file. Does anybody know whether this would be a problem?

I have looked through all the documentation and cannot find the details for contacting Insnc Pro authors. Does anybody know these?

Thanks for your help!
diem
09-19-2002, 04:13 PM
ah.

Having done a bit of web searching, it would appear that InSync Pro was written by Psion themselves. You could try looking through the FAQs at www.psion.com/mypsion, but I have a feeling that it will be hard to find any help from Psion on this one :(

sorry but i can't offer any other ideas :confused: