RhinoSkin Cases

[rrumwell]

I had one of these for a while as a gift. The inner part which the IPAQ slides into snapped off at the bottom allowing the device to slide clean through. Clearly a design defect. RhinoSkin people informed me, when they received the case today that they wouldn't fix the problem without a receipt of purchase, after already knowing that there was none as the product was a gift and having me send it in anyway.

Bottom line, they've got a lot to learn about customer service, and Don't bother to buy their case, as it won't last you 6months before breaking...

:mad:

[rrumwell]

Bizzarre, after an e-mail from them that looked so 'we're not going to do a damned thing' I replied with a moderate response about how I wouldn't reccomend their products...

15-minutes later, and look they're sending me a new one!!!!


I'll keep y'all informed on how the new one holds up, but their customer service just went from F to A+ in one e-mail.

--
RR

Ps. Maybe they read this forum!

:D

[stevemg]

I've heard from a few sources that the outside durability of the Rhino skin is fine but the interior is very flimsy and easily broken.

[rrumwell]

That was my experience, however, I'll post more results when the new one shows up since they were nice enough to send a new one. It looks like just an oversight in their development, I'm sure they're probably better now than they were. Stand by.


RR