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BenJH
09-19-2002, 05:52 AM
I have my email on the psion 5 set up to recieve email from BTopenworld, this sometimes works. However when It pulls the headers of some emails in it crashes (I then have to delete the email on my pc so I can get the other emails on the psion) The exact error message is

Email : close
Reason : USER
Error : 23

I am using a psion 5 Nokia 6510 and message suite (1.52) (the latest version)

anyone any ideas? I have looked on the net for the error message without success

thanks - Ben

diem
09-19-2002, 07:43 AM
so it bombs out when *receiving* the headers, not when you view one? Has it always done this since you started syncing, or is it a new phenomenon?

If the former, then there must be some character sequence that is killing the connection - I've seen similar things happen when viewing Unix text files on a remote machine via proxy software. Can you tell exactly which message causes it? If you can we might be able to analyse the header for summat obvious..

If this has only started happening recently, then you may be running into problems with Email's indexing of its message store. I'm not entirely sure how to fix this - mebbe others will post with som useful info..