Cannot synchronize build-in expense program?

[chungdim]

Hi,
I have trouble synchronizing my Palm's (os v. 4.1) build in expense with my Palm desktop (v.4.1).
M505
Windows XP
Office XP
Ever since I bought the Palm, The expense program only sync once successfully. Everthing else sync fine:
Hotsync log will say
OK expense
only if no data is in either the Palm expense nor the Desktop expense.
If there were to be any data at all I nomally get this log:


HotSync operation started 9/20/2002 12:03:39 PM
OK Mail
-- Expense
- Some handheld records were not copied to the Palm Desktop. Attempting to restore from the handheld.
Desktop = 1, Handheld = 2
- Could not copy the following record to the Desktop:
, , 33.00
- Could not read the next handheld record.
Please check your connections and try again.
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 0, Handheld = 2
Expense synchronization failed

OR THIS:

--Expense
- Some handheld records were not copied to your PC. Your computer may be full or you may have reached the maximum allowed records on the desktop. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 1, Handheld = 0
- Some PC records were not copied to the handheld. Your handheld may be full. To correct this situation, delete some records and perform a HotSync operation again.
Desktop = 1, Handheld = 0
Expense synchronization failed
OK Date Book
OK Address Book
OK To Do List
OK Memo Pad
WorldMate - sync configured to Do Nothing
OK SplashID
OK Note Pad
Documents To Go - sync configured to Do Nothing.
-- Backing up db SplashIDDB2-SpId to file C:\Program Files\Palm\Linus\Backup\SplashIDDB2-SpId.PDB
OK System
HotSync operation complete 9/20/2002 12:03:44 PM

Can someone please help?
I have installed the following on my Palm:
ActionNames v.5.2
Avantgo v.4.2
Adic v.1.5
Backupbuddy VFS v0.0
CJKOS v.4.26
Documents to go v.5.0
Expense v.3.5
FATFS v.4.1.1
Hotsync v.4.0
Life Balance v.
Mcfile v.2.1
Palm reader
Xmaster
Wordcomplete
quickspell
thinkDB
Thought manager

somthing like that!

Thanks in advance!

Chung

[DrMud]

As a rather long first effort I suggest you uninstall and reinstall the Palm Desktop. If you do not have Desktop 4.1 now would be a good time to download free from Palm and install.
It sounds as if the expense conduit, or more accurately the conduits registry setting as corrupted.
I hope you will find the Expense app to your needs. Most people use an alternative.
DrMud

[chungdim]

Dear DrMud,
thanks for your advice, I will try uninstalling my desktop, how about the programs that I have installed in my Palm, you think I will have to reinstall everything?
By the way do you have any suggestion for an alternate expense program that is simple to use?

Thanks!
chung

[DrMud]

If you use BackupBuddy you should have no problem with lost apps or putting them back. BackupBuddy, if set to Back them all up will load them all back. If no BackupBuddy try the Demo of SyncWizard and you can make a copy of everything on your palm and load it all back on with ease should you have an unexpected problem. Remember the old sayin "expect the unexpected."
DrMud
PS: Palmgear.com has both of the above and a dozen or so expense apps. I use a free one I picked up from DDHSoftware to use with their database app called HanDBase. If you have need of a data base app HandBase is excellent and they have hundreds of well designed utilities for all sorts of things from tracking books you have loaned to friends and your DVD collection.

[Supachai_Hadyai]

Please try this step:

- Click on Hotsync Manager on your Taskbar.
- Select "Custom"
- Select "Expense"
- Press "Change"
- change to "Handheld overwrite Desktop"
- OK .. Done

Then... Try to hotsync again , and see viewlog.

:)