Connection problems with Opera and new netBook OS

[netBookBabe]

I'm starting this new thread to try to troubleshoot problems with Opera since installing the new netBook OS. I've heard of a few people having difficulties.

I've got a few problems which I can work around, but annoying nevertheless. I suspect they are related to the fact that I already had Opera 5.14 installed on CF before the update.

So, anyone with problems, please post here and let's see if we can sort them out - including mine! More about that later.

Julie

[diem]

hi julie,

can you be specific about what problems you've had with Opera? Error messages etc.?

I think a good piece of troubleshooting might be to download FLFinger from www.freepoc.de, and use it to test whether you can successfully ping ethernet addresses at all. If you can, then the problem lies with Opera itself, if you cannot then the problem is a little deeper in the OS.

Since you've mentioned that you had Opera installed on CF previously, I'm guessing that either that copy, or the cache and ini files it would have created in C:\system\apps\opera are where the problem might lie.

[netBookBabe]

Hi Yan

I'm just testing all my different methods of connection so that I have it clear in my own mind before posting the precise problem.

Part of my problem involves Mocha PPP, which I use to allow the netBook to share the PC's Internet connection.

I'll post specifics later. In the meantime, I just thought I'd get the thread going because I know others have problems too.

Thanks
Julie

[MikeMcC]

Part of my problem involves Mocha PPP, which I use to allow the netBook to share the PC's Internet connection.This suggests that the problem you are having is the netBook's connection to the internet and not necessarily Opera related? Are you using "The Dialer" for the initial connection because it does still work with Mocha PPP?

[netBookBabe]

Finally I find time to get back to addressing this!

OK, problem analysed, and it definitely relates only to Opera. Cannot make a connection from within Opera when using Mocha - I get a "network problem" error- although it's fine using any of my other connection methods, cellphone modem, card modem, etc.

Mike, I haven't actually used "The Dialer" (must give it a try though) since I normally make the initial connection through MSN Messenger. Once connected by that method Opera runs just fine, so it is just a very minor annoyance, and one that I can quite happily live with.

Just curious as to why this should be the case since the installation of the updated OS.

Julie

[zolee]

Julie!

The Mocha internet connect not PC connect.

Close the Link (Ctrl+L=off).



Set up the Mocha modem connect, "Modem type: Fixed Line" and "Flow control: None" maximum speed (115200) and don't set Initialisation.

[netBookBabe]

Zolee, you misunderstand me! :)

There is nothing wrong with my Mocha settings, nor my link status. Mocha works just fine, as it always has, when connecting via e-mail, Messenger or nICQ. Once connected by one of those methods, then Opera works fine too. Same settings as used on my MC218 and RevoPlus, where EVERYTHING works.

The only problem is that it will not connect in the first instance via Opera on the netBook and that has only been the case since installation of the new OS version.

It is SUCH a minor inconvenience that it really doesn't warrant any further debate. If it would not connect at all, then that would be a different matter. Beginning to wish I hadn't mentioned it now!

Julie

PS: Zolee - PLEASE check your PM inbox

[motman]

Sorry about not being on earlier as I have been on a course for the last 4 days and just got back and with no way to get on the internet it was a bit boring.
Anyway Julie you asked what PC Card it is a Psion Gold Card 56k+Fax.
Also yes I did do a complete restore I am now begining to think I should not have done.
Errors! are
No dialup sound from card as before upgrade.

Error!!
The address is not available from this machine. (Any address)

It will not dialup (no sound)as there was before.
I do not even know if it recognises the modem or not.
It reads CF in PC Card adapter but nothing else.

Error!!! Email
Could not find specified email server email settings or internet service DNS settings may be incorrect
(check your email account settings and see "Internet" in control panel)

I have checked and double checked al of the settings it states and still no good.

I am seriously thinking of going back to the P7 with 32mb and selling this B***** upgrade.

[netBookBabe]

Ray

A couple of quick thoughts:

When you did the "complete restore" did you follow the procedure to NOT restore your old commsdb.dat file? If you didn't, then I'm guessing that COULD be the source of the problem. If you did, then you would have had to key in manually all your internet and modem settings. Just a chance you could have made an error in entering them?

Also, you have got it set to connect via PC card, not cable or IR? That's the one I sometimes forget to check for some stupid reason.

Might be an idea if you post all your settings here, then between us we might be able to spot a problem.

Julie

[nmbaker]

To Julie:
If you installed Opera to CF or to C drive, and after upgrade, did a restore, the Opera version used will be conflicting with the new version. I found this to be my problem. Thought about the C drive but forgot about the D when I upgraded. Deleted Opera from both C and CF and the commsdb.dat file and my particular problem disappeared (a few seconds of worry though)

[motman]

Julie
I had to manualy enter all my settings and I have checked and double checked the and they as far as I can see are OK as I have copied them from my Desktop as I did when I set the P7 up.

Yes I have now got it set for PC Card which I realised before I posted the problem and it did not make any difference.

The thing what I am going to try is to backup all my info and do a complete reset and start from there but I can't do it until weekend as I need the info on the P7 for work.

I can't think of any other way and if it does not work I am afraid there will be a P7 NB upgrade up for grabs.

Thanks for trying but I dont know what else to do.

By for now.

[netBookBabe]

Ray

You didn't actually confirm to me whether you had excluded the commsdb.dat file when you did your restore to the upgraded machine.

If not, then this could well be the problem. Bit short of time at the moment - you might care to check out this thread in the new 7book forum:

http://www.pdastreet.com/forums/showthread.php?s=&threadid=2316

Hope you get it sorted
Julie

[motman]

Hi Julie,
Just done hard reset and installed most of my important files only and at least I got the modem to dial now as it did not before and as far as installing the file you said I must have done the first time round.

I will give it another go over weekend and take note of all what is happening.

Then I will let you know Many thanks for your patience and help with this problem.

Talk soon.

[motman]

Hi all, and in particular Julie and all that was very helpfull at giving me help and advise on internet connection.

I finally made it I started from scratch once again and did not do a restore.

I installed everything manually and to my surprise it worked perfectly.

The only thing lost was my info for Phonemanager but I just got the phone and downloaded al the info from it and all is now A OK.

Many thanks to you all but I will still be around to help if possible or be helped.

Great going to all.

PS
Sorry Julie I made a blunder on one of my earlier threads I stated 1gb Microdrives from Dixons was £129.99 (SORRY) it is a 512mb MD

But still cheap to what they used to be. 1gb on eBay are £170

340mb are £99.99 from Dixons.

[markdeppe]

I recently upgraded to latest OS and out of curiosity as I do not use ethernet did not follow the instructions fully regarding the commsb.dat and just renamed it in case I needed it later and and then restored all my old files and system settings including commsdb.dat and my internet and opera worked perfectly with a 56K goldcard and with my mobile phone via infrared with no messing around. opera also works perfectly other than after I did the restore the silk screen button stopped workng and the opera app returned to the old previous location on the left hand silk screen where it was previously allocated. Not sure if any of that helps but felt it might be of interest to anyone not using ethernet as it saves re-entering all the modem and internet details again.

[Davidish]

Likewise with me mark!

I just did the upgrade and being lazy and feeling a bit experimental just copied over my old commsdb.dat file from my build 156 installation and presto all my comms links seems to be working fine (ir to mobile phone modem and wireless ethernet card tested so far).. touch wood! :)

maybe it's an intermittent bug that causes prblms - some people experience it while others don't - so to avoid any embarassement psion just decided to recommend EVERYONE re configure manually... go figure.

D.

[wanman]

Your Internet and Modem connections should work ok as changes were not really made to these areas. Ethernet settings saw the major changes and if you use your old Commsdb.dat file you won't be able to get into the Ethernet settings or could get a triple beep soft reset at worse. If you do start experiencing these problems then just keep a note of all your modem and Internet settings. Delete the file and the OS will create a default replacement when you next try and access either modem, internet or ethernet on the control panel. Now manually key in your personal settings and all should be fine again.

Regards

Si

[netBookBabe]

Hi Ray

Great to hear you got everything working at last - may take a while, but we usually get there in the end!

Re the Microdrive - yes I did check out Dixons and found the 1Gb one was about 200 UKP. I understand Clove have them for 159 UKP, however. I might decide to be patient for a while yet. ;)

Julie

[markdeppe]

HMMM. Further to my earlier post about not following the instructions around the commsdb.dat file and all working well, I take it back. Here's the strange part, I hadn't checked or if I had it does not work any more If I dail in direct from email. If I use the excellent freeware program TheDialer, which I am in the habit of always doing - John McAleely - then all works perfectly well and still does, but if I try dialing in via the email program by going open mail box I get the error message, ""could not find spcifies email server E,ail settings or Internet service DNS settings mav be incorrect (check your Email account settings and see "Internet" in contro lPanel)"". So maybe this is the problem of restoring old settings, though Davidish doesn't seem to have any troubles.

Oh well I continue to use The Dialer so cause I am a bit lazy and will later get round to doing the OS install properly.

[wanman]

Hi Mark,

To resolve this, just write down your individual internet and modem settings and then delete the commsdb.dat file. As soon as you enter either modem, internet or ethernet settings from the control panel, a new and valid commsdb.dat file will be added enabling you to re-enter your details manually and you should then be able to connect/dial up correctly as before.

Regards

Si

[markdeppe]

Thanks Si, Just me being lazy as I use 4 different accounts and one with a free number and the other for a mobile phone, I will get round to it, just not a priority as it works with The Dialer app.