Lost connectivity using Activesync

[manucaddie]

I've had my Dell Axim Pocket PC about three weeks - running Active Sync 3.5 - but four days ago it stopped connecting between the PPC and my Compaq Presario 700 laptop.

I've tried uninstalling and then reinstalling ActiveSync on the laptop.

When I hook up the USB cable and turn on the PPC the connection sound happens, same when I disconnect or turn it off. But ActiveSync says "Not Connected" and no syncronization or file sharing can happen.

Can anyone help me?? boohoohoo

Thanks,
Manu.
NZ:)

[AnswerDude]

Soft reset your pda then try to sync again. You can also upgrade to latest version of Activesync(3.7).
http://www.microsoft.com/mobile/pocketpc/downloads/activesync37.asp

[manucaddie]

thanks dude - how do i soft reset?

[AnswerDude]

Use the stylus tip to press and release the recessed button on the left side of the unit under the rubbered grip.

[DELLaximDummy]

I have had this problem b4 and soft reseting did not help me if upgrading activesync and then do a hard reset ( power button and reset button for 2 seconds at the same time) But u have to input all your data again... chances are... like me it was a program that messed it up such as Easytweak. Do not backup your data or else the problem will be back when u restore the data... after u hard reset u got to do all the setup again but then is should connect, go into activesync and delete the other partnership if u want to use the same name for it. And it should connect now... NOW ANSWER MINE... plz :D