Deleting Files

[ToshibaBob]

How do I delete a shortcut (file) from the Programs menu? I tried to remove a program from the 'Remove Programs' program and it will not delete a .dll file. This program has been "Stopped" (I use vBar) so I know that's not running in the background. When I go to the Programs menu (Start - Programs) the shortcut remains with a blank Icon. My guess is that the Remove Programs removed all but this .dll file and that keeps the Icons on my Program menu?:confused:

[AnswerDude]

Open File Explorer and browse to the folder where the blank icon is located and TAP&HOLD on the icon, a popup with an option to delete should show up.

[ToshibaBob]

When I ran the Remove Programs menu, the folder where the program existed was deleted. I even ran the Find program to see if the .dll was deleted.....it wasn't there!? It looks like I'm going to have to hard boot the system and re-install the other software. Thanks anyway Answer Dude!

[AnswerDude]

Now I'm confused, you asked "How do I delete a shortcut (file) from the Programs menu?" and said "When I go to the Programs menu (Start - Programs) the shortcut remains with a blank Icon."
All I'm answering is how to get rid of that blank icon from the programs menu, again look in My Device--Windows--Start Menu--Programs, tap and hold and you should be able to deletle the shortcut, it has nothing to do with the dll. The uninstaller probably already deleted everything but the shortcut.

[ToshibaBob]

Thanks AnswerDude.