505 -no sync

[basemmeraikib]

dear friends, especially dr mud, the last couple of days i have been trying to sync my 505 with windows 98 like always, this time it didn't work as if the USB cable is not connected. i go the help file and tried it all but nothing happened! i still can't hot sync my beloved palm and i need your help please.
thanks in advance

[djmangen]

Take a look at this thread and see if it helps.

http://www.pdastreet.com/forums/showthread.php?s=&threadid=1792

[DrMud]

How about an update??
Doc

[sony11]

Your palm might be having the same problem that mine was having about 8 months ago:

My Palm M505 was syncing just fine, when one day, it stopped syncing. I tried everything I could think of for two days - remove software, resetting the Palm, changing settings - nothing worked. I even asked tech support at www.palm.com and I got a reply that said something about change my Hotsync settings. Making this story short, I found out that this is a "known" problem with Palm. Some sites have called the problem "SUDS" - Suddenly USB Doesn't Sync. I found a workaround, since Palm was not helping. I bought a parallel cradle, and it has synced every since. Palm finally did recognize the problem later this year and they sent me a replacement USB cradle, and that did not work with my Palm either. So I went back to the parallel cradle.

You can check this store for more information:

http://www.infoworld.com/articles/op/xml/02/03/11/020311opfoster.xml

[completef1]

I have now completely lost all USB Function on my PC three times thanks to my Palm M515. First time I apparently blew the USB’s on my Motherboard, fortunately at only 50 weeks old I managed to blag a new MoBo from Hewlett Packard. Everything was OK for 3 weeks until I plugged my palm in again and tried to Hotsync…..Nothing.

With the new Mobo I had gained a few other problems, which resulted in reformatting my hard drive and reinstalling Windows(98) again everything worked OK, therefore the USB’s were not fried as suggested on this and other forums. Again everything worked for a few weeks until bang…nothing. This time I bought a PCI 4-port USB Card, plugged it in and away we went. After about 4 weeks I “Lost” 2 ports and after another 4 weeks lost the other 2.

I tried simply “Refreshing” windows….Nothing. Uninstall my USB drivers and reinstall…….Nothing. So after visiting several sites and forums I formulated the following cunning plan. Which has worked and all of my USB ports now work (Again), Hotsync functions.

I’m no computer expert so please be very careful as this involves messing around with the system registry, if you are not sure what you are doing it may be best to ask someone who does to assist in backing everything up first.

Here’s the procedure…….

Close HotSync on the taskbar.
Right-click My Computer and click Properties.

On the Device Manager tab, click the plus (+) sign next to Universal Serial Bus Controller.

Click each item listed, and click Remove.

When all USB items are removed, click OK. If prompted, do not reboot.

From the Windows Start menu, click Run.

In the Open field, type REGEDIT and click Enter.

Note: Remember to make the backup of the registry before proceeding.

Navigate to the following key categories:

HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\SERVIC ES\CLASS\USB
HKEY_LOCAL_MACHINE\ENUM\USB
Highlight each one, and click Delete.
Then
HKEY_CURRENT_USER.
Open "Software".
Find the US Robotics entry and expand it.
Select Pilot Desktop folder and delete it.

Exit Regedit

Open Run on Start menu, enter "C:\Palm\hotsync -r" using your correct path to the HotSync.exe. Be sure to add the " -r" after it. This is what will rebuild the Registry entries. After a few moments, you should see the HotSync icon appear in the System Tray on the Taskbar.
Before doing anything else, restart your machine.

Windows will detect all USB devices and reinstall the drivers for them.
Note: You may be asked for the Windows Installation CD during this process in order to complete the detection of the hardware. (I would suggest that you use the Windows CD rather than any drivers which may be on your Hard Drive).

Finally I simply reinstalled the Palm desktop, I guess that you could try uninstalling the it first but I did not.

You will also need to reinstall any third party applications as well.

It worked for me……..Good Luck

[B]