Deduplicating contacts

[P800DUC]

I get duplicates of the address book entries quite often when sycnhing wiht the PC and Outlook.

How do i get rid of all the dupes???

Thanks!

JGD

[MikeMcC]

You don't say which model of Psion you are trying to 'sync' with, but, assuming an ER5 device, there is a synchronisation upgrade to eliminate duplicate entries. I have put a copy on my website and you can download it from Sync Upgrade (http://tinyurl.com/puz5)

[P800DUC]

Originally posted by MikeMcC
You don't say which model of Psion you are trying to 'sync' with, but, assuming an ER5 device, there is a synchronisation upgrade to eliminate duplicate entries. I have put a copy on my website and you can download it from Sync Upgrade (http://tinyurl.com/puz5)


Ooops! Sorry. No, I'm in fact using the P800 (Sony/Ericsson)...

Thanks!

JGD

[Jim Cooke]

Jean-Guy,

Are these true duplicates. e.g., are all the details in the duplicated entries exactly the same? If so, go to http://www.hlyspirit.org.uk/outlook.php and download the free Outlook Duplicates Remover program.

I would first run the Duplicates Remover program in Outlook. Once you're sure that all is correct in Outlook, delete all the contacts on P800. This should allow a clean sync between Outlook and the P800 so you at least start off with a matching set of contacts. If you still get duplicates after doing this then I'd contact Sony Ericcson. I know nothing about their sync software and can find no evidence of any customer support database on their web site.

[P800DUC]

Originally posted by Jim Cooke
Jean-Guy,

Are these true duplicates. e.g., are all the details in the duplicated entries exactly the same? If so, go to http://www.hlyspirit.org.uk/outlook.php and download the free Outlook Duplicates Remover program.

I would first run the Duplicates Remover program in Outlook. Once you're sure that all is correct in Outlook, delete all the contacts on P800. This should allow a clean sync between Outlook and the P800 so you at least start off with a matching set of contacts. If you still get duplicates after doing this then I'd contact Sony Ericcson. I know nothing about their sync software and can find no evidence of any customer support database on their web site.

Yep, true ones. Well, I programmed my own. So my Outlook set of contacts is all right.

It's when the synching occurs that I get these on the P800. Evry time I synch, I get new ones. And I did try several settings in the synch box...

Thanks anyway, Jim!

JG

[Jim Cooke]

Jean-Guy,

My point was to start with all your contacts (non-duplicated) in Outlook and then sync to an Empty contacts file on your P800. Have you tried this? If not, doing so may get they sync process working correctly again. If you've synced from Outlook to an empty file and you're still get duplicates on the first sync, something is seriously worng with the Sony-Ericcson software.

[P800DUC]

Originally posted by Jim Cooke
Jean-Guy,

My point was to start with all your contacts (non-duplicated) in Outlook and then sync to an Empty contacts file on your P800. Have you tried this? If not, doing so may get they sync process working correctly again. If you've synced from Outlook to an empty file and you're still get duplicates on the first sync, something is seriously worng with the Sony-Ericcson software.

Very good point. I'll give it a try. Thanks!

Jean-Guy