Sync Failure

[aattwood]

I have been using the conectivity program (2.3.3) for some months very successfully syncing with outlook, but recently I have the message:

"Can't sychronize 'c:\...\Synchro\Synchronization.es~' because it is in use."

I have re-installed the software twice and removed all the psion registry entries I can find.

Any clues would be appreciated

Tony Attwood

[cshandley]

Have you tried a soft reset of your Psion? The usual warnings about a soft reset apply (ie. there is a small risk of loosing data, so make a backup first, even if you have to do it manually).

[aattwood]

Many thanks for the try, but no change. The problem is that the software is reporting that the pc file is in use.

[netBookBabe]

Originally posted by aattwood
I have re-installed the software twice and removed all the psion registry entries I can find. Tony

Have you actually used the registry cleaner utility? If not, I recommend you try running this before performing yet another reinstallation of PsiWin.

Julie

[Jim Cooke]

You can also try just deleting the current syncronization tasks in PsiWin and setting up new synchronization tasks. For some reason, a sync task will get hosed up and the easiest way to deal with is just delete it and set up a new one.

I'd recommend that you set up a separate task for each of the apps, e.g., Agenda, Anniversaries, and To-do's. Run each of these to see if there's still a problem and, if so, which app is causing the problem.

[aattwood]

Hi all,

Thanks for all the advice. I have tried the removal tool, which still left psion entries in the registry. I removed them manually. I removed all files to do with psion from my hard disk, I tried selecting individual events to sync. All with the same result. I will now try the program on a new XP install.

Tony