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HelpfulHarry
12-14-2003, 10:41 PM
Hello. I am trying to help a friend who's having trouble with his palm tungsten 2 unit sync'ing with his home computer. Whenever he places his TT2 on the cradle and presses the HotSync button, it restarts the unit and goes to the set date/time screen instead of doing the HotSync process. I tried uninstalling the palm software and reinstalling it to no avail. I tried searching google to read up on what maybe causing this malfunction but didn't find anything that helped. Also, I believe he told me he has the same problem trying to HotSync his TT2 with his work computer. Does anyone have a solution for this anomoly or input that may help? I appreciate it.



-Harry

tiger533
12-15-2003, 06:48 AM
is he using the same cradle for home and work if so contact palm and if the unit is within the year warrenty they will send you another cradle. good luck