Auto Nav Kit RMA????

[nparker13]

Hey everyone, i've already been thru one RMA of my iQue, but this time, my auto nav kit is not sending power. I checked the connection in the car: works, i checked the cradle to see if it was the Q: works, so i have come to deduce that the autonav kit is in need for a trip to garmin. Now heres my question:

Will garmin RMA parts like the autonav kit?

Has anyone experienced issues like this before?

I took apart the cradle (dont tell garmin, thell void my waranty), and it seems like one of the wires got ripped off. I tried touching it to the plate and gluign it, but it didnt work...

-nate

[alexcue]

well touch wood, both of mine have been running strong for about 6 months now. One of them gets moved around quite a bit, but the other one, which uses the GPSV adhesive mount is never moved.

[nparker13]

way to kick me while i'm down! You have 2 that work.:D :D :D

Is it worth it to just get one from ebay, or should i try to call tech suppt and RMA.

-nate

[ssaibal]

I don't see why Garmin shouldn't RMA the auto nav kit. Go for it.

Do we get to buy only the cradle with the car adaptor/speaker portion of the auto nav kit ? I want a second one for my other car and don't need the bean bag or the receptacle in the bean bag that accepts the auto nav cradle.

[nparker13]

Not sure, they sell just the bean bag:
http://shop.garmin.com/accessory.jsp?sku=010%2D10306%2D00

and they sell a suction mount that actually looks kinda cool:
http://shop.garmin.com/accessory.jsp?sku=010%2D10520%2D00

but its just as expensive as the autonav kit. I emailed them, and will post up the response to it...i guess my ique will not be navigating anytime soon!

-nate

[alexcue]

Originally posted by nparker13
way to kick me while i'm down! You have 2 that work.:D :D :D

Is it worth it to just get one from ebay, or should i try to call tech suppt and RMA.

-nate

oops, didn't mean it that way at all :p I've just been lucky I guess.

I would still RMA the thing. Those kits aren't cheap, and they should hold up.

[ssaibal]

Nate,

The cheapest I got for the auto nav mount with charger/speaker is at GPSCity, but it comes with a suction mount which I don't really need. Here is the link....

http://www.gpscity.com/gps/brados/1022.8.21297240241578449317/iquesucmnt.html

[alexcue]

Office Max has it...

http://www.officemax.com/max/solutions/product/prodBlock.jsp?BV_UseBVCookie=yes&expansionOID=-536906718&prodBlockOID=537143570

they have it for $49.99 if you buy some pencils to get you over $50 the shipping is free i believe.

[ssaibal]

Aargh! I just now ordered it with GPSCity and they are shipping it now. I ordered the battery pack as well. Planning ahead for the long weekend of geocaching.

[reinbeau]

Originally posted by nparker13
Hey everyone, i've already been thru one RMA of my iQue, but this time, my auto nav kit is not sending power. I checked the connection in the car: works, i checked the cradle to see if it was the Q: works, so i have come to deduce that the autonav kit is in need for a trip to garmin. Now heres my question:

Will garmin RMA parts like the autonav kit?

Has anyone experienced issues like this before?

I took apart the cradle (dont tell garmin, thell void my waranty), and it seems like one of the wires got ripped off. I tried touching it to the plate and gluign it, but it didnt work...

-nate Nate, there's a fuse in there somewhere, did you check that?

[jjmmd2003]

That's what I did w/ a short description of the troubleshooting that I did (to assure them it is indeed dead) & they UPS'd me a brand new replacment..

[nparker13]

reinbeau- i checked, but i didnt see one, i just focused my attn to the broken wire.

jjmmd2003- really? did they need you to send the other back? how long did it take?

thanks,

-nate

[copperdesigno]

I went to go RMA my auto nav kit due to a bent pin. Garmin is actually sending me a new auto nav kit, no RMA required. In the same request I had my Q and the auto nav kit with problems, they RMA'd the Q and never replied to the aut nav kit. So I followed up and they told me that they were shipping one to my address. For $70, the auto nav kit should be able to take a beating. Getting tossed in bags, trunks, dash boards, and wherever else we want to stick it. :D

[jjmmd2003]

they just shipped me another (new one) via UPS. Think it was ground so perhaps a week?
That was a couple months ago. Good luck

[nparker13]

SOunds like good news...garmin must have a stock of them, or there was a defect. Hope they reply soon and thanks a bundle!

-nate