About Palm OS updates 3.5 and 4.1

[toddlongfellow]

Listed below is the complete response I just received from Palm about the availability of flash updates for IIIx and others


Date: Fri, 23 Aug 2002 21:13:44 -0400
To: todd@webfootenterprizes.com
Subject: Re: Other:I would like to know if there is a flash (KMM1873583V51490L0KM)
From: "Palm Support" <support@palm.com> | This is Spam | Add to Address Book




Dear Todd,

Thank you very much for your inquiry.

I understand that you wish to know if there is a flash upgrade for
Palm(TM) Pilot Pro and if Palm IIIx has a flash upgrade to version 3.5

Todd, the Operating System(OS) version 3.0.2 is the latest upgrade
installed on Palm Pilot Pro. Please access Palm sites for any latest
upgrades.

With regards to an OS upgrade for Palm IIIx handheld, please go through
the information below:

Unfortunately, the Palm OS 3.5 upgrade is no longer available for the
Palm IIIx handheld. Hence, you will not be able to install the Palm OS
3.5.3 update on the Palm IIIx handheld.

The Palm OS 4.1 upgrade is the latest Palm OS upgrade available for the
Palm IIIx handheld. The Palm OS 4.1 upgrade gives earlier Palm
handhelds the look and feel of the Palm m500(TM) series handhelds. For
information on the Palm OS 4.1 upgrade, please visit the Palm Web site
at:

http://www.palm.com/software/palmosupgrade_4-1/

Some of the new features of the Palm OS® upgrade 4.1 are:

1. Note Pad application: Write "sticky notes" directly on your Palm(TM)
handheld screen and schedule your notes to pop up when you need
reminders.

2. Easier Data Entry: Quickly enter data using Graffiti® writing and
the
on-screen keyboard simultaneously.

3. Increased Security: Lock your Palm handheld and hide private records
for extra security.

For more features, please visit our Web site at:

http://www.palm.com/software/palmosupgrade_4-1/details.html

The following Palm handhelds can have the Palm OS upgraded to Palm OS
upgrade 4.1:

Palm III handhelds
Palm IIIx handhelds
Palm IIIxe handhelds
Palm IIIc handhelds
Palm V handhelds
Palm Vx handhelds


For further questions you may send another E-mail message or use our
telephone support.

To telephone Palm U.S. Technical Support, please dial:

(847) 262-7256

NOTE: All Palm handhelds have a 90-day technical support warranty that
is effective from the original date of purchase. Upon expiry, all
telephone queries requesting additional technical support will be
subject to a $25 fee.

US Customers can purchase the Palm Toll Free Plan to get a full year of
telephone technical support. Visit this Web site for details :

http://store.palm.com/poc

To learn more about Palm handhelds, please visit the Palm Knowledge
Finder on the Palm Web site at:

http://kb.palm.com/

Please take some time to fill in the responses on the Customer
Satisfaction Survey form that was mailed to you for this case. It will
help us improve our responses and resolve your issues in a more timely
and efficient manner.

Best Regards,
Alphonsa S.



Original Message Follows:
-------------------------

<product>2MB Upgrade</product>
Desktop OS: Windows 98
General Issue: Other
<fname>Todd</fname>
<lname>Longfellow</lname>
<email>todd@webfootenterprizes.com</email>
Email Confirm: todd@webfootenterprizes.com
Daytime Phone: 928-472-4285
Time Zone: MST
Palm OS: Palm OS® software v3.0.x
Palm Desktop: Palm Desktop software for Windows v4.0.1
Processor: Other
Desktop RAM: Other
Handheld Connection: Serial
Successful HotSync: yes
Changes Since Last HotSync:
3rd Party Applications:
Detailed Description: I would like to know if there is a flash upgrade
for my Palm Pilot Pro. It has had the ir/2mb hardware upgrade
installed.
The current verson is 3.0.2

Also, I have a friend that has a Palm IIIx and he is looking for the
flash upgrade to 3.5.

Thanks!
Todd Longfellow
Submit.x: 56
Submit.y: 10
<daterec>08/22/2002 19:41</daterec>

[DrMud]

You might want to check with Tony Redenko at www.palmpilotupgrade.com.
DrMud

[toddlongfellow]

Thanks! I just added him to my Palm hardware list.

Cheers,
Todd