Calender synchro fails, other synchro's work fine

[Van Craen]

Synchronisation of Notes Mail, ToDO, AddressBook, DocsToGo, ... all works fine, Notes Calender always reports Synchrinisation failed... On loy book I can see information being exchanged, on the Palm the Date Book remains empty... Very annoying...

[DrMud]

Hi,
I am going to need more info. If I ask a silly question it is just to make sure we are on the same page.

Have you looked in the HotSync Conduit Manager to see how the Notes and Calendar are set to sync? (PS: right click the HotSync icon, click Custom)

Are you syncing with OutLook or Palm Desktop?

Can you post the text of your last HotSync log to this thread?
DrMud

[Van Craen]

Dear DrMud,

Synchronisation with Notes Calender is achieved through Synchronistion of the Lotus Notes Calender files and the Palm DateBook is achieved using Slow Sync.

The log is shown hereunder:

HotSync operation started 10/25/02 12:26:22
-- DataVizMail
Format of attachment "winmail.dat" not supported.
OK DataViz Mail
OK Expense
OK Acrobat Reader
OK Notes Address
-- Notes Calendar
- The following record may have been modified on one platform and deleted on the other.
The modified version will appear on both platforms.
Opleiding Account Management, 3/19/2002, Untimed
- The following record may have been modified on one platform and deleted on the other.
The modified version will appear on both platforms.
FORTUM O&M
Location: Milton Keanes, 5/23/2002, 10:30am
Notes C++ API error: Document has been deleted
Notes Document:
Subject: MA
Date: 03/03/2001 00:00:00
Additional info:
Failed to get repeat parent

Stack trace:

OrgAPIRecordRepeatOpen: 1
COrgDateLink::ConvertFromNotes: 20
CNotesConduit::SyncNewNotesDocument: 10
CNotesCalendarConduit::NotesToPalm: 10
CNotesCalendarConduit::NotesToPalm: 20
CNotesConduit::SlowSyncRecords: 10
CNotesConduit::EngageStandard: 10
CNotesConduit::EngageStandard: 15
CNotesConduit::EngageStandard: 20
CNotesConduit::Engage: 20
OpenConduit: 10

Notes Calendar synchronization failed
OK Notes Journal
OK Notes To Do
OK Documents To Go
-- Backing up db psysLaunchDB to file C:\PALM\Craen\datebook\Craen\Backup\psysLaunchDB.P DB
-- Backing up db Saved Preferences to file C:\PALM\Craen\datebook\Craen\Backup\Saved_Preferen ces.PRC
OK System
HotSync operation complete 10/25/02 12:27:32

Thanks for your help. Marc

[DrMud]

Marc,
Have you ever used EasySync with your Lotus Notes?
That conduit can cause the very type of problem you are experiencing.
Just in case I'm leaving a link for you to review.
Your HotSync log doesn't point to a problem!?
Doc

Easy Sync Issues (http://www.geocities.com/helphand1/faq_pg11.htm)

[Van Craen]

Dear DrMud,
I am indeed using EasySync for Lotus Notes...
The only error message in the log is "Notes Calender synchronization failed", while on the PC screen in can witness the palm exchanging data...
The weirdest thing is that it has worked before...
Maybe I can just try to delete the PdaMap on the PC and the DateBook file on the Palm.
Any other ideas?
It's quite frustrating because on one hand the Calender function is crucial while on the other hand all other functions (including DocsToGo, PDF, Pics,... work perfectly.
Like to hear any suggestions.
Regards,
Marc

[DrMud]

Marc,
I am inclined to encourage you to delete the Palm file and leave PDAMap on the PC.
It is not clear to me why the creator ID conflict brings this on but the article makes it appear that the issue is at the Palm end of the conduit.
Did you read any of the article by Barry Ku on the IBM Developer Domain? Did any of that discussion seem relevant?
Doc

[Van Craen]

Dear DrMud,
I read the article and it is encouraging me to dump the Palm files. Does anyone have an idea on which files I should delete. I intend to use "FileZ" to do this job. OK?
I'll try it and report back on the results.
PS Taken into account the time difference between you in Florida and me in Europe, you'll probably read the result together with this response.
See you,
Marc

[lummox]

I've had this problem several times, myself. Do you have any repeating calendar entries? If so, have any changed to exist outside of a normal repeating pattern? (i.e. do you have a meeting repeating every 2 weeks, but had to change one of them) If so, you can try copying that particular meeting by using the Copy Into -> New Memo, or by deleting that meeting altogether. It should work fine if it's deleted and then re-added on it's own.

I apologize if this sounds confusing. I'm still trying to get my RDA of caffeine. If it does not make sense, please post again and I'll try to reiterate.

Good luck!

[Van Craen]

Dear lummox and DrMud,
After cheching in detail through my Notes Calender and deleting repeating entries and a Save Replication error in there, the synchronization went perfectly.
lummox, hope you had some caffeine by now...
Many thanks for your assistance.
Enjoy your day.
Marc

[DrMud]

Marc,
Congradulations!
Thanks to lummox we are both a lttle brighter.
Doc