micpas
10-25-2002, 07:50 AM
I remember reading about this subject in this forum some times ago, but just can find the thread ... anyone can help?
In advance thanks,
Michael
In advance thanks,
Michael
Click to See Complete Forum and Search --> : Can open mailbox but can't send emails
netBookBabe
10-25-2002, 10:27 AM
I can't recall either, Michael. In any case, maybe we're better to start again and have a look at your specific problem, so perhaps you'd like to post more info.
I'm moving this thread to Mobile Phone/Modem forum, where we normally deal with such connectivity issues.
Julie
I'm moving this thread to Mobile Phone/Modem forum, where we normally deal with such connectivity issues.
Julie
MikeMcC
10-25-2002, 02:04 PM
There are one or two things to check.
If you have more than one "Account" in Email, make sure that one of them is set as 'default'. This is the configuration whose SMTP server will be used to send mail, unless you use the Autosend on opening feature to send mail. Even if you only have the one "Account", the box should still be checked to set it as default. The operating system likes it this way - saves it from getting confused :)
The other thing to be certain of is that the SMTP server you are trying to send mail with is that of the ISP you are connecting to the internet with. You cannot connect with one ISP and send mail with the server of a different ISP.
If you have more than one "Account" in Email, make sure that one of them is set as 'default'. This is the configuration whose SMTP server will be used to send mail, unless you use the Autosend on opening feature to send mail. Even if you only have the one "Account", the box should still be checked to set it as default. The operating system likes it this way - saves it from getting confused :)
The other thing to be certain of is that the SMTP server you are trying to send mail with is that of the ISP you are connecting to the internet with. You cannot connect with one ISP and send mail with the server of a different ISP.
spegru
10-26-2002, 02:47 AM
The other thing to be certain of is that the SMTP server you are trying to send mail with is that of the ISP you are connecting to the internet with. You cannot connect with one ISP and send mail with the server of a different ISP
This is definitely the one to look for. It's quote often the case that you can receive emails from an ISP other than the one you are dialling into, but they won't let you send any.
rgds
spegru
This is definitely the one to look for. It's quote often the case that you can receive emails from an ISP other than the one you are dialling into, but they won't let you send any.
rgds
spegru
micpas
10-30-2002, 02:04 AM
Hi again,
Originally posted by MikeMcC
There are one or two things to check.
If you have more than one "Account" in Email, make sure that one of them is set as 'default'. This is the configuration whose SMTP server will be used to send mail, unless you use the Autosend on opening feature to send mail. Even if you only have the one "Account", the box should still be checked to set it as default. The operating system likes it this way - saves it from getting confused :)
THIS IS OK.
[QUOTE]Originally posted by MikeMcC
[B]
The other thing to be certain of is that the SMTP server you are trying to send mail with is that of the ISP you are connecting to the internet with. You cannot connect with one ISP and send mail with the server of a different ISP.
The message that pops up when tryng to send emails is "Problem sendig email - send 0 emails of 1 - Timed out".
My email server (SMTP) and POP 3 server are of the same ISP - the one I generally use to connect to the net via my PC. But since I'm using my cellphone and my Psion to get access to the net, I'm using my phone company internet service, I mean I'm just calling their standard dial-up number. As regards to your quote, would this imply that I'll have to get an email account with my mobile phone service provider? Most phone company here do propose a free email account so that one can send/receive emails from phone. Do you think I should get one?
regards
/michael
Originally posted by MikeMcC
There are one or two things to check.
If you have more than one "Account" in Email, make sure that one of them is set as 'default'. This is the configuration whose SMTP server will be used to send mail, unless you use the Autosend on opening feature to send mail. Even if you only have the one "Account", the box should still be checked to set it as default. The operating system likes it this way - saves it from getting confused :)
THIS IS OK.
[QUOTE]Originally posted by MikeMcC
[B]
The other thing to be certain of is that the SMTP server you are trying to send mail with is that of the ISP you are connecting to the internet with. You cannot connect with one ISP and send mail with the server of a different ISP.
The message that pops up when tryng to send emails is "Problem sendig email - send 0 emails of 1 - Timed out".
My email server (SMTP) and POP 3 server are of the same ISP - the one I generally use to connect to the net via my PC. But since I'm using my cellphone and my Psion to get access to the net, I'm using my phone company internet service, I mean I'm just calling their standard dial-up number. As regards to your quote, would this imply that I'll have to get an email account with my mobile phone service provider? Most phone company here do propose a free email account so that one can send/receive emails from phone. Do you think I should get one?
regards
/michael
spegru
10-30-2002, 05:17 AM
No you don't need an email account with the phone company. However you normally have to dial into the dial up number that belongs to the email provider. It should not matter if you do this via a mobile phone.
If you are alredy doing that then you have a different problem. Maybe your modem settings are wrong or mayybe the attachment is so large that the Psion/ phone thinks nothing is happening and just times out.
Another possibility is that the signal strength is too low and there are alot of errors on the link, again making it too slow.
rgds
spegru
If you are alredy doing that then you have a different problem. Maybe your modem settings are wrong or mayybe the attachment is so large that the Psion/ phone thinks nothing is happening and just times out.
Another possibility is that the signal strength is too low and there are alot of errors on the link, again making it too slow.
rgds
spegru
micpas
10-30-2002, 05:24 AM
Originally posted by spegru
No you don't need an email account with the phone company.
Ok for this.
However you normally have to dial into the dial up number that belongs to the email provider. It should not matter if you do this via a mobile phone.
My Email provider is a cable internet company. so there is no dial-up number. I think's that's why I can't send emails?!!
No you don't need an email account with the phone company.
Ok for this.
However you normally have to dial into the dial up number that belongs to the email provider. It should not matter if you do this via a mobile phone.
My Email provider is a cable internet company. so there is no dial-up number. I think's that's why I can't send emails?!!
netBookBabe
10-30-2002, 05:25 AM
Originally posted by micpas
... I'm using my phone company internet service, I mean I'm just calling their standard dial-up number. This DOES sound like the crux of the problem, to me. If you are not dialling up to the ISP that hosts your e-mail account, then you almost certainly cannot send out e-mail, as has been mentioned earlier.
Julie
... I'm using my phone company internet service, I mean I'm just calling their standard dial-up number. This DOES sound like the crux of the problem, to me. If you are not dialling up to the ISP that hosts your e-mail account, then you almost certainly cannot send out e-mail, as has been mentioned earlier.
Julie
WolfUK
10-30-2002, 05:28 AM
My email server (SMTP) and POP 3 server are of the same ISP - the one I generally use to connect to the net via my PC. But since I'm using my cellphone and my Psion to get access to the net, I'm using my phone company internet service, I mean I'm just calling their standard dial-up number.Sorry to disagree with Spegru but this is the problem ... ISPs generally prevent email forwarding through their servers which essentially means that you cannot connect to the internet via one IPS (in this case your cellphone company) and send emails through another ISPs mail server. You can receive mails, just not send them. To get around this I would suggest setting up an email account with your ISP and using the SMTP settings to send your mail. Leave the POP settings alone to still receive emails from your usual ISP and leave the reply address as that of your usual ISP.
It's not ideal and some ISPs do allow SMPT authentication which solves this problem but sadly the Psion email software does not support this even if your ISP does.
It's not ideal and some ISPs do allow SMPT authentication which solves this problem but sadly the Psion email software does not support this even if your ISP does.
netBookBabe
10-30-2002, 05:31 AM
We posted at about the same time, there, Michael.
OK, so it looks like you need to ask your cable provider if they can provide you with a dial-up number as well, for use with the same account. I don't know anything about cable - it's not available in my area - but when I was choosing an ADSL provider, this was one of my main criteria. Some ISPs automatically give a dial-up number, some charge extra for it, and others don't offer it at all.
You can guess which direction I took!
Hope that helps
Julie
OK, so it looks like you need to ask your cable provider if they can provide you with a dial-up number as well, for use with the same account. I don't know anything about cable - it's not available in my area - but when I was choosing an ADSL provider, this was one of my main criteria. Some ISPs automatically give a dial-up number, some charge extra for it, and others don't offer it at all.
You can guess which direction I took!
Hope that helps
Julie
WolfUK
10-30-2002, 05:35 AM
I thought that you chose the one that doesn't work! :p
micpas
10-30-2002, 05:35 AM
thanx Julie, Simon, Spegru. I'll check my ISP for the dial up number ... will let you know.
have a nice dag!
/michael
have a nice dag!
/michael
netBookBabe
10-30-2002, 05:46 AM
Originally posted by WolfUK
I thought that you chose the one that doesn't work! :p LOL @ Simon! :D
Yeah, but at least I can send e-mails from my Psion! ;)
Julie
I thought that you chose the one that doesn't work! :p LOL @ Simon! :D
Yeah, but at least I can send e-mails from my Psion! ;)
Julie
spegru
10-30-2002, 06:11 AM
So the source of the problem seems to have been established
However as well as using a dial up number for the Cableco ISP, there is one other alternative, namely Webmail/ Netmail.
This type of email uses a web page for email functions and does not care where you dial from, or whether you connect via ADSL, Cable or a LAN. If your Cableco has this, then fine. If not it may be worth taking out an account.
Only disadvantage is that they tend to be slow, esp over a mobile phone link :-( However, if you are using Opera then you can switch off the graphics, to speed things up.
Hope that helps
rgds
spegru
However as well as using a dial up number for the Cableco ISP, there is one other alternative, namely Webmail/ Netmail.
This type of email uses a web page for email functions and does not care where you dial from, or whether you connect via ADSL, Cable or a LAN. If your Cableco has this, then fine. If not it may be worth taking out an account.
Only disadvantage is that they tend to be slow, esp over a mobile phone link :-( However, if you are using Opera then you can switch off the graphics, to speed things up.
Hope that helps
rgds
spegru
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