Palm Portable Keyboard

[reavesga]

I am trying to get a new palm portable keyboard to work with my Tungsten C. When I plug the palm into the keyboard it starts a Hotsync. When I go to the Keyboard Icon and try to activiate the keyboard I get

util.c, line: 1023, No Serial Library (Reset).

I do a reset and try again, still nothing. What is going on here ??? HELP

Thanks,

George

[Stevie-O]

What's happening here is that you have an incompatible keyboard driver installed on your Tungsten C. The reason it's incompatible is because the Palm Portable Keyboard became available before the Tungsten C came out. But there is an updated driver on Palm's website.

You first need to remove the old driver. This is what you need to do:

WINDOWS:
1. HotSync to make sure your data is backed up.
2. Hard Reset your Palm. Click here (http://205.141.210.148:80/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=21,E=0000000000442389825,K=2756,Sxi=2,useTempl ate=Case.tem,CASE=887) to find out how to do this.
3. Go to: C:\Program Files\Palm\you username folder\Backup
(If your Palm username is "James Bond" then your folder will be named "BondJ")
4. Within the Backup folder, locate and delete a file called "Keyboard" or "Keyboard.prc"

MAC OS X:
1. Follow steps 1 and 2 above.
2. Go to: HD>Users>Your login user name>Documents>Palm>Users>palm username folder>Backups
3. Delete the Keyboard file.

After these steps, go to http://www.palmone.com/us/support/downloads/keyboard19_legal.html and follow the directions on that page. This will install the latest Palm Portable Keyboard driver onto your Tungsten C and you will be able to use it with out having it HotSync.

Hope this helps!

Regards,
Steve