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ctitanic
10-28-2002, 09:58 AM
A new ROM is being installed during the recall process.

More Info. (http://www.pc-counselor.com/e740.htm)
Deadmaninc
10-29-2002, 11:47 AM
New Rom for what? The e740? Can I get that new rom for my Maestro? What updates does the new rom come with? Is the new rom Ms Pocket Pc 2002 update they have on their site or is this one newer update?? Thank you.
ctitanic
10-29-2002, 11:52 AM
I gave up! NEW ROM FOR E740!!!!:D
smorrissey
10-30-2002, 10:48 AM
I have what is probably a dumb question, but how do I check the ROM version of the E 740 I have now?
Deadmaninc
10-31-2002, 01:09 AM
Is it a Microsoft issued rom?
billii
11-01-2002, 02:31 PM
Sent e740 in Toshiba provided box on Tuesday 10-29. Return box arrived day after I made call to recall number. Unit arrived in California on Wednesday 10-30. Unit left California on Thursday 10-31. Unit arrived at my office this morning (11-1) at 10:45 a.m. Not bad for a company with a brand new product that so many people seem to want to take to task.
ctitanic
11-01-2002, 03:40 PM
Originally posted by smorrissey
I have what is probably a dumb question, but how do I check the ROM version of the E 740 I have now?

soft reset, it's the number on the left upper corner of screen.

The old one is 1.0204.0409
smorrissey
11-01-2002, 03:43 PM
Thanks, Ctitanic

My 740 is at Toshiba's service ctr in California now for the upgrade. It should be back on Monday, so I can confirm that the ROM upgrade was done.
ctitanic
11-01-2002, 03:47 PM
Originally posted by smorrissey
Thanks, Ctitanic

My 740 is at Toshiba's service ctr in California now for the upgrade. It should be back on Monday, so I can confirm that the ROM upgrade was done.

Good luck!
samstein
11-02-2002, 11:34 AM
How can I download the ROM so that I can install it myself? Or does it have to be sent in?
bluzbrother
11-04-2002, 05:07 PM
Just sent mine back this morning (Nov 4.), hopefully I'll have it back by Thursday or Friday.
drctx
11-04-2002, 07:00 PM
Originally posted by billii
Sent e740 in Toshiba provided box on Tuesday 10-29. Return box arrived day after I made call to recall number. Unit arrived in California on Wednesday 10-30. Unit left California on Thursday 10-31. Unit arrived at my office this morning (11-1) at 10:45 a.m. Not bad for a company with a brand new product that so many people seem to want to take to task.

did the upgrade fix the activesync problem?
Deadmaninc
11-05-2002, 02:11 AM
I was jw what is the update called? Nevermind I found out what it was called. It called update 3
billii
11-05-2002, 08:26 AM
Originally posted by drctx


did the upgrade fix the activesync problem?

I have had no syncing problems. One idea would be to download the latest Microsoft Activesync version. Delete the old one and start over. The latest version is 3.6 and is available on the Microsoft web site.
smorrissey
11-05-2002, 12:06 PM
Got my E740 back from Toshiba on Mon 11/4 as promised by their 3 day service...ROM upgrade was done. Took care of ActiveSync disconnecting. I never had any of the button problems.

Noticed the MAC had been changed, even though I did get the same unit back, as the screen protector sheet was still in place.

However, now the speaker doesn't work! Apparently they didn't test that or it was overlooked somehow. They're sending another FedEx box to repair it for me. Service help was very courteous, even though the people answering the phones need to get someone from the Tech side on the phone with them, as they don't know much about the individual models.

Oh, well, good thing I'm in town for the next week.
Maybe next time......