H3845 restore

[Amo]

Hi,
My battery went flat again!
I have tried a restore by logging in as a guest and then choosing my partnership.
However I get an error saying that restore cannot be completed, as the backup file was created from a different type of mobile device.
Pls help
thanks
Amolak

[AnswerDude]

Check the region setting (US region, UK region) on the ipaq, it needs to be the same between the new ipaq and the ipaq you created a backup.

[Amo]

Thats it!!!!!

thanks again

You are so knowledgeable.

A