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kenkpr
11-02-2002, 01:44 PM
Folks,

Hoping one of you can help me out. I've been a Palm user since 1997 (PalmPilot Personal) and thought I knew everything I needed to know about my PDA. Until now.

I just upgraded my Vx to OS 4.1 and now the darn thing won't stay on when charging in the cradle! Every time, when the Auto-off After time expires, the unit turns itself off.

The "Stay on in Cradle" box under Preferences is checked, and the cradle is charging fine. I've tried soft resetting my unit at least a half dozen times (even with the "UP" button pressed, to bypass the startup files) with no luck.

Any assistance would be appreciated!

Regards,
Ken
(please email me at kenkpr@hotmail.com)

DrMud
11-02-2002, 03:34 PM
Ken,

Check in the Security app. If you have "Auto Lock Handheld" set to anything other than "Never", "Stay on in Cradle" will not work.

Doc

kenkpr
11-03-2002, 04:04 PM
Thanks Doc,

That did the trick!