Click to See Complete Forum and Search --> : Outlook Sync Error (I know. NOT ANOTHER!)


MobHistory
11-07-2002, 10:46 AM
Any ideas on this would be greatly appreciated. User is Win and Office XP Pro

Palm Desktop is 4.0 Just updated to 4.1
PocketMirror is 3.1.2

-- Outlook Calendar
User: Silly User
Version: 3.1.2

ERROR: 00001013
Exception thrown at line (777)

The operation failed.

1133: DbConvert
12998: BaseConduit
12364: BaseConduit
11783: BaseConduit
8789: BaseConduit

ERROR: 00001013
An error occurred while converting an Outlook record to Handheld format.

1/18/2002 2:00:00 PM / Updated: Project Review

1131: DbConvert

Outlook Calendar - Recovery Sync
New Base Folder
New User synchronization failed
Conduit 'Outlook Calendar' Error: Unknown error. (FFFF)

DrMud
11-09-2002, 10:54 AM
TO QUOTE CHAPURA:
This error can occur when either an Outlook Calendar item or a Handheld datebook item is corrupt.

To resolve this issue, perform the following steps:
Re-open the HotSync log on your computer. To do this, click on the HotSync Manager icon (red/blue arrow icon on the bottom right corner of your PC screen) and click on "View Log".
Look through the log under the error heading "ERROR: 00001013..." and take note of the appointment it was unable to transfer. Then, go into the handheld Datebook or Outlook Calendar, find the appointment, and delete it.
Synchronize the handheld again.
As an example, to resolve this issue in the sample error above "...While converting the following record to Outlook format: John Smith's Birthday, 3/28/2002, Untimed..." you would go into the handheld Datebook on March 28, 2002 and delete John Smith's Birthday and synchronize.

MobHistory
11-11-2002, 10:42 AM
Thanks. Worked wonderfully. Would also like to thank you for clearing up my case of cranial rectosis.

DrMud
11-11-2002, 02:34 PM
Seems to be a speading disease....wonder if the Centers for Disease Control in Atlanta are on top of this epidemic?
Doc