iPAQ 3850

[Cathy C]

My above device has been working fine but I disconnected it when troubleshooting a problem with my digital camera's USB connection. Since reconnecting it, ActiveSync has not been able to identify it. It knows it's there, but I get the "cannot recognize this device" message. I've installed the latest edition of ActiveSync with the same results.

Any suggestions?

Thanks,
Cathy

[AnswerDude]

Try remove the ipaq from the cradle, soft reset it, restart the desktop and try syncing it again.

[Cathy C]

That did it! Thanks much. C