T3 bluetooth problem to GX15

[Martina]

I have recently purchased a mobile phone sharp GX15. I have succesfully transfered all my contacts and some photos from my T3 (OS5.2.1) via bluetooth to the phone a couple of weeks ago. Now, when I try to send a photo or contact to the same phone it finds the phone, I tick it and send - the message "Connecting to...." appears and that's as far as it gets. Nothing else happens. I have tried it with other bluetooth phones. The same happens.
I can still send photos from the phone to the palm without a problem.
Can anyone help please.
Thanks

[Jim Cooke]

Have you tried a soft rest of your T3? This is the first thing to do when your Palm starts acting "funny".:)

[Martina]

Hi Jim,
yes I have tried a soft reset. I have also switched off bluetooth, removed all trusted devices and tried again - same thing happened. The phone receives and sends to other phones without problem. Do you think I should try a hard reset?

[Jim Cooke]

Something has obviously gone wrong with your bluetooth so I think a hard reset is your next step. Make sure you have a good backup first.