dell axim x30

[charlye]

LOOKING FOR HELP. I JUST GOT A DELL AXIM X30. FOLLOWED DIRECTIONS TO INSTALL ACTISYNCH BUT I GET A DEVISE ERROR 9 EVERY TIME I TRY TO SYNCH. HAD MY COUSIN LOOK IT OVER. HE SAID MY COMPUTER WON'T RECOGNISE PROGRAM. I HAVE E-MAILED DELL. IT WILL TAKE 8 TO 12 HOURS TO GET ANY REPLY. ANYONE KNOW WHAT IS GOING ON. I HAVE A GATEWAY COMPUTER AND IT RUNS WINDOWS XP. HELP APPRECIATED

[AnswerDude]

Did you install latest version of Activesync (3.7.1)?
http://www.microsoft.com/windowsmobile/downloads/activesync37.mspx
Did you installed SP2 or run other firewall programs? You'll need to unblock Activesync. And are you using usb hub? If yes, try connect to the usb port on the computer.