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hunkone
11-17-2002, 02:06 AM
Here is my major problem

I bought a hp jornada 680 in sept 1999. it has worked exceedingly well with not one problem till today. Suddenly yesterday when I fired it up there was a slight flashy shimmery effect on the screen. This happened 3 times and then stopped. I dismissed it as ‘not important’. Again in the evening when I opened it up there was the same effect but far more pronounced this time. I noticed that if I just gently moved the screen forward and back on it’s spindle the screen would flash and go off and then flash and come back on again. If I did not touch it would stabilize. There was more flashing on the way back than if I closed the screen front-wise.

In the morning today the screen just went completely blank. There is a greyish purplish luminance light somewhere in the background and after a while the screen does flicker back on. I may be wrong but it seems that keeping the jornada 680 on for a while and without touching the screen at all the screen restores back.

This is huge problem for me.

The jornada was a huge investment from my side as I am a small businessman and anyway made a big investment buying the jornada in 1999. Now my whole life, work, contacts are all in here. While I am sure I can backup the jornada it still would be detrimental as I cannot carry that info with me.

Can you please guide me as to what the problem could be.

There is an Hp centre in India but I doubt if there is much knowledge about the jornada 680 here.

Is this a known problem with this product. Is there a simple solution I can do myself to rectify it. Please help quickly.

Even if I can be guided as to what the problem could be I can then get the hp service centre to do something about it. I can ill afford a very large repair bill and it seems to be some kind of a loose connection in the spindle mechanism or something. Please please help. I am really in big trouble.