Desktop error

[SMCUVS]

Hi--Had a laptop crash but everything was reinstalled o.k. Version 414 installed fine and handheld hotsynced to desktop okay. All data went to desktop, however the next time I opened desktop an error message comes up and says "Palm Desktop Application has a problem and needs to close"....and then it closes. I can see for a few second all my data on the screen before it shuts down, but can't access conduits or anything. Tried uninstalling and reinstalling---same result. Used both the disk and the downloaded software. Again, hotsyncing is not a problem, getting the desktop to remain on is. Need some help on this one. Thanks. Steve ps the Modname on the error message is mfc42.dll

[CarolCasey]

Had the same thing happen to me when I upgraded from Windows 98 to Windows XP. My computer guru told me that the upgrade was as if we were trying to give my computer a gender change when we upgraded. There was really no way he could fix this without slicking my computer clean and performing a fresh install of Windows XP. After we did this...no problems thereafter.
Carol

[Jim Cooke]

To echo what Carol has written, the first thing to try is a system restore in XP. It seems that an XP crash will damage the MFC42.DLL file and no amount of iddling with it fixes it. If you immediately do a system restore when you first see the problem, that can sometimes fix the error. Other times, it seems to take a complete reinstall of XP. MFC42.DLL is a base Windows file used with both Windows and Internet Explorer so this isn't a problem that's limited to the Palm desktop - I've seen the same error when trying to open any program that has any Visual Basic associated with it.

[SMCUVS]

Thanks Jim and Carol. Tried to do it the easy way with reconfig, but had to do a complete clean out and reinstall of XP. It now works fine. Thanks again.

[whollymindless]

Similar issue in XP Media Center - (Yeah, I know that Palm doesn't support it - does that mean they know they screwed it up or that they're too lazy?)

Hotsync's are clean, but desktop just crashes on startup after displaying the screen. I note that I have no reference to mfc42.dll anywhere - not even in the file that windows offers to send to Microsoft (Microsoft's systems say that I should "Blame Palm" and even offers a link).

I've been assuming that it's a data issue since I've not used palm desktop but sync/installs have always seemed to work just fine.

Don't ask me to reimage/load the machine - it's brand new and unfortunately has Media Center on it.

Is there any decent alternative to "Palm Desktop" that might be sane with Media Center?

Wholly

Followup:

Suspecting data, I deleted my "profile" directory under palm desktop and was able to navigate all over the application. After a hotsync - BAM - failure. So, my assumption right now is that I have a hotsync conduit that is writing data that palm desktop can't swallow.

(This is from a Treo 650 device) I notice that there are what appears to be two conduits for each data type. Maybe I'll muck around with that - unless someone has better ideas...