HP iPAQ h6315

[sah101]

I love my HP iPAQ h6315, but I want to reformat/reinstall the Microsoft Windows Pocket PC Phone Edition version 4.20.0, build 14133, HP says I can not?!?? HP says the OS can not be erased or changed. I say any OS can be erased or changed. How does a person fix a corrupted Microsoft Windows Pocket PC Phone Edition OS? HP & I are going back & forth on this. HELP!!

[AnswerDude]

HP is correct. The operating system is stored in ROM as in Read Only Memory. Consumer cannot change or delete ipaq's OS. In case of ROM corruption problem, you'll have to send the unit in for reflash the ROM.

To restore your ipaq to factory setting, all you have to do is hard reset the ipaq. To perform a hard reset:

1. Press and hold down the Power button.
2. While holding the Power button, use the stylus to lightly press the Reset button on the left side of the Pocket PC for about three seconds.
3. When the Pocket PC screen begins to fade, release the Power button and remove the stylus from the Reset button.