Diamond Mako

[johnhenry]

Hi, had my Mako on charge, took it of and went to use it, nothing happens. Wont turn on. Any suggestions? Txs, JH

[johnhenry]

Wow, after 51 views no one has a suggestion of what the problem is or how it might be corrected.... A little help please.

[cshandley]

Hard reset? Throw it in the bin?? Send it for repair???

[Colin Messer]

Revos do get stuck occasionally, this can happen when the batteries run very low. I don't understand why this happens, but if this is the problem then re-awaken by pluging in the mains and carrying out a hard reset.

If this solves the problem then it indicates that there was rapid collase of the battery supply and that the batteries are nearing the end of their useful life.

Colin

[johnhenry]

Thank you for the replies. Can you advise the instructions for:

Soft reset

Hard reset

And the name location and telephone number of a repair facility

Thank you, JH

[Colin Messer]

This is from Diem's EPOC FAQ www.epocfaq.co.uk

Resetting your EPOC device - the options

All EPOC devices:

very very soft - Ctrl-E - closes current program.
very soft - Ctrl-Shift-Fn-K - Kills current program and restarts System.
5/5mx/MC218/7/netBook:

soft - gently poke a paperclip into the pinhole inside backup battery compartment - shuts all open programs, restarts System, loses System view settings, resets 'Home City' in the Time map and 'Switch off after' time setting.
hard - as for the soft reset, except switch on with the [Esc] key while also holding down both [Shift] keys. All data stored in RAM will be lost.
very hard - remove all batteries for 15 mins - factory reset. All data stored in RAM will be lost.
Revo/Revo Plus/Mako (thanks to Colin Messer for this info):

soft - open the Revo and gently press something like an unfolded paperclip into the reset hole marked '1'. Colin points out ('scuse the very poor pun) that a paperclip will damage the circuitboard if you press too hard, so it is preferable to use re-set software for a soft reset (e.g. ResetPlus http://www.mypsion.ru/ResetPlus.php). When you switch the Revo back on after a soft reset, it will beep twice.
hard - open the Revo and press both ends of an unfolded paperclip into the reset holes marked '1' and '2' at the same time. All data stored in RAM will be lost. Your Revo will beep once and you will have to press the On switch twice to turn on your machine. It takes a little time for the circuts to drain down so hold the hard reset for ten seconds before releasing. It isn't always easy to hard reset, so if at first you don't succed try again.


Have a look at http://www.posltd.com/service.htm for servicing.

[johnhenry]

Thank you all for your input and suggestions. Trying the lesser of all the evils performing a Soft re-set did the trick. The REVO screen came on and the battery indicator was at 98% so I'm pretty sure it wasn't a battery problem. I had a little trouble find my files but most of them are back. I'm sure I don't use my unit for 1/3 of what it's capable of doing. It's just use for Agenda purposes, storing names, numbers and medical information. Since that is the case might someone know of a less sophisticated unit that would accept all my information that I have backed up on my desk top unit? I'm not very good at converting files and that stuff, so it would have to be a fairly easy transfer. Thank you, JH

[Colin Messer]

Of the EPOC units there are the Revo, the Series 5, the Series 7 and the netBook. The Revo is the smallest and has a few minor application ommitted, its main weaknesses are the small screen, the lack of additional storage and its batteries. The Series 5 has user replaceable batteries - I used a two pairs of AA NiMH - is larger and has a superb keyboard. The Series 7 and netBook are sub-notebooks and offer significant upgrade in connectivity and useability, but are not easily pocketable.

One of the differences between psions and other PDA is that psions are computers that offer a real computing enviroment.

There are products, for example the Palm Zaire, designed for limited use; however should your use change these PDA can not change with it.

Colin