Psion support CHAP?

[wanman]

Does anyone know if the Psion Internet dialup supports CHAP (PPP - Challenge Handshake Authentication Protocol).

I am trying to help Mesmer with dialup problems to a BTopenworld account. I have even set up a new account myself and I can't get in to that either !!:mad: . Have checked all dial up details and only thing I can find which doesn't sound familiar is that BT Openworld requires that you use a dialler which supports CHAP. I enclose a link explaining what CHAP is. Is this just one of Psions PPP extensions that it supports?

Has anyone else got a BTopenworld account. Assuming you can get dialled in, what settings do you use?

Kind Regards

Simon

http://www.inrialpes.fr/vasy/cadp/case-studies/99-d-chap.html

[MikeMcC]

As far as I know CHAP is supported. I seem to think that even with PsiMail Internet on a Series 3, the script could be modified for use with a CHAP dialup. I'm sure one of the dialup numbers I use with my Psion for Claranet uses CHAP but I will check the protocol from the PC. My current connection is just using PAP so I'll try the other 24/7 number.

[wanman]

Mmm. I though that it may be supported when you enable PPP extensions but wasn't 100%. If this is the case though, not sure why btopenworld will not allow a connection?

Regards
Si

[MikeMcC]

Originally posted by wanman
Mmm. I though that it may be supported when you enable PPP extensions but wasn't 100%. If this is the case though, not sure why btopenworld will not allow a connection?
Just checked and the Claranet number I use from the Psion does use CHAP. I don't have "Enable PPP extensions" ticked though.

[wanman]

Cheers Mike, Have tried lots of combinations, including with and without PPP enabled. The modem is working and it seems to start communicating ok but it is obviously saying something the bt don't like. Perhaps it's my Psion's dialect ??:rolleyes:

Regards

Si

[MikeMcC]

Si,

I have just visited the BTOpenworld site, signed up for a p-a-y-g account, entered my new Username (which is the full email address), Password and Phone No. into the Psion and connected - no problem and first time, so I don't know which setting you have got wrong. Username, perhaps?

[wanman]

Hi Mike,

Very strange. These are my settings:

Modem:
Name-Psion Gold Card
Speed-115200
Connect-PC Card
Fax Class-Auto
Options:
Loudspeaker-never
volume-quiet
pause-4secs
Initialisation:
Init - AT&F
Data - Blank
Fax - Blank
Advanced:
Flow Control - Hardware (RTS/CTS)
Terminal Detect - Ticked
Carrier Detect - Ticked
Modem Type - Fixed Line

Internet Service:
Name - BT Openworld
Connection - Dial-up
Smart Dial - Ticked
Number - +44 845 7560000
Other Numbers - Not Set Up
Account:
Manual Login - NOT Ticked
Username - ****@btopenworld.com
(have tried without the @btopenworld.com aswell)
Password - ****
Repeat - ****
Addresses
Get IP from server - Ticked
Get DNS from server - Ticked
(have also tried DNS manually (as per email sent by bt)
Primary 194.73.73.94
Secondary 194.73.73.95
Login
Blank
Advanced
Enable PPP - Ticked
(have also tried NOT Ticked)
Allow plain text authentication - Ticked
(have also tried NOT Ticked)
Use call back - NOT Ticked

How do these compare with yours, and is there anything else that needs checking.

btw I can dial up to tiscali and freeuk without problems so modem and dialling properties seem to be fine.

Cheers for you help.

Regards

Si

[MikeMcC]

Si,

I literally just put the BT settings into "CP/Internet", which were:

Internet Service:
Name - BT Openworld
Connection - Dial-up
Smart Dial - not ticked (just because it was quicker!)
Number - 0845 7560000
Other Numbers - Not Set Up

Account:
Manual Login - NOT Ticked
Username - **** @btopenworld.com
Password - ****
Repeat - ****

Addresses:
Get IP from server - Ticked
Get DNS from server - Ticked

Login:
Blank

Advanced:
Enable PPP - Not Ticked
Allow plain text authentication - Ticked
Use call back - NOT Ticked

and that was it. I was using the IR Travel Modem with 5mx but you've obviously got your modem working properly anyway. Have you looked at a log file by setting up the path C:\Logs\Etel\ (although I suspect your problem is arising after the modems have completed the handshaking)?

Also, as a matter of interest, is the person you are trying to help also using a Gold Card modem? It is just possible that there is a problem between these and BT's modems.

[wanman]

Hi Mike,

I have changed my DNS to ticked and unchecked PPP extensions (although I would have thought this would need to be ticked for CHAP??). Anway, still can't get in. Mesmer, who I am trying to help is using a 7 with a Psion Gold card (still waiting to hear which one). I enclose the etel.txt for your info. I am using a 7book with CombineIT 56k - 10/100LAN

Thanks again for your help

Kind Regards

Si

[netBookBabe]

Si

I've done some testing too - no problem at all with netBook and 56K Gold Card. Try dropping the modem speed to 57600.

Julie

[wanman]

Hi Julie,

Have tried your suggestion but no joy I'm affraid.

I am wondering if it is to do with caller ID. I have been trying to connect at work and if I phone my mobile from the phoneline, it comes up ID Witheld. I though that caller id was only necessary if you used one of BT's premium services rather than pay as you go. Could this be it??

Mind you, I am sure both Tiscali & Freeuk use caller ID aswell but I can connect to both of these even with 115200 baud. I will have to try at homoe tonight to see if that is possibly it?

Regards

Si

[netBookBabe]

Si

Well, if it is CLID to blame, you might try releasing the withheld number with the 1470 prefix - I'm not certain if that works from a business number that may have several lines though.

Going back to the testing I did - I used the same settings as Mike. It connected fine (and happily collected e-mail from my regular ISP) regardless of whether PPP/Plain text were ticked or not. The only thing that stopped it working was lifting the modem speed to 115200.

Curious.

Julie

[wanman]

What a star you are Julie. 1470 has done the trick and I am now connected to both email and web. I will pass on your great advice. At least I now know that my work withold numbers and that Tiscali & Freeuk can't use caller ID.

I have set my modem back to 115200 and still able to connect even with PPP enabled, etc.

Thanks to both you and Mike for your help.

Regards

Si

[netBookBabe]

What a great team effort! :D

(Strange how mine refuses to connect at 115200, though!)

Julie

[wanman]

Hi Julie,

Is your modem the Original Psion Dacom 56k (not v90 spec) or is it a v90 type? My CombineIT supports v90 but when I used my old dacom, I did notice that I struggled to connect when speed was set to 115200 and had to reduce to 57600. Not sure if the two are connected though or just a coincidence. Probably Mike is the expert here.

Regards

Si

[MikeMcC]

1470 has done the trick and I am now connected to both email and web. That really is strange. I know that some ISPs won't let you send mail unless your phoneline sends CLID (Freeserve for example), but I haven't come across any before which don't even allow a connection to retrieve mail or access web sites. Sounds like typical BT behaviour :rolleyes:

[netBookBabe]

Si

Is your modem the Original Psion Dacom 56k (not v90 spec) or is it a v90 type? Strange thing about these modems - I have three of them - an image of each so you're certain exactly which they are:

V34+Fax - http://www.usedpchub.com/uph/photos/plhnmps56d.jpg

56k+Fax Dacom - http://www.alpha55.net/pic/ppglb01.gif

56k+Fax WAN Global CombineIT - http://www.psion.com/connect/gcwan56ita.htm

Both the 56k ones are v90, AFAIK.

Curiously, it's the CombineIT that refuses to connect at 115200 - I get the "not supported" error. This occurs whichever ISP I'm trying to connect to - it doesn't even attempt to dial at all. The old V34 and and 56k Dacom seem to connect quite merrily no matter what the speed!

:confused:

I acquired the CombineIT one with my recently purchased 5mx, and this is the one I've been doing the TBR test on, btw. Two days now - no TBRs so far. I'm almost beginning to feel deprived - well, almost!

Julie

[wanman]

Hi Julie,

Similar set up to me. I have the V34 & 56k Dacom cards and the CombineIT 56k - 10/100 LAN. All three can connect to both Tiscali, Freeuk & now BT with a baud setting of 115200.

All three are also causing my occasional Triple Beep Reset problem. I only really use the CombineIT card now but I tend to leave it removed slightly when using my 7book for anything other than email/web apps. When 7book not switched on I leave the CombineIT plugged in for transit purposes. I forgot all about my diary reminder alarms which switch the unit on. That was until Friday when my machine TBR'd twice instead of the gentle chime of soft bells. Alarm cancelled and message gone. I will now have to leave the card out at all times other than when I need to use it !!! :mad:

Oh well, may sort it out with new OS or new netbook when I can be arsed to by one.

Si

[netBookBabe]

Si

This must be getting VERY frustrating for you. It was tempting to think it was a 7Book specific problem, until it started happening with Simon W's netBook. We think his and mine are about the same age (just over two years) and so far mine has been OK.

I've still got the CombineIT card in mine at the moment, so that's had a good few days test, and all seems fine (touch wood) - apart from having to lower the modem speed for it to work, but that's no big deal.

Did you and Mesmer get the BT Openworld connection sorted, by the way?

Julie

[wanman]

Hi Julie,

I know what you mean. Just been online with RMRNews. Unit has been switched on for about half an hour. Closed connection to read new posts and half way through, machine TBR (forgot to remove card after disconnecting !!). Now I cannot access my downloaded posts so will have to start from scratch again. Damn thing.

No, still working with mesmer on his connection/web problems. I think he can now dial in but cannot get into mail. Have started emailing each other as it is quicker and easier with the 1000 letter PM limit.

If I find anything new out I will post it here.

Regards

Si

[wanman]

Just to finalise this thread. Mesmer dropped off his 7 with me yesterday and I managed to get his modem working and online with BT.

Problem was with the white dongle which converts the RJ-11 cable plug into a BT standard phone socket plug. Apparently, when Mesmer bought the card, it did not come with the converter so he was using one from another card. On closer inspection, I found out that these was wired differently, which is why it did not work. He is duely taking the card back to PC World today, for a replacement with a dongle included.

His card was a CombineIT WAN 56k modem. I needed to reduce the connection speed to 57600 for it to be recognised.

Regards

Si

[netBookBabe]

Phew! Glad we finally got there with that one - frustrating that it turns out to be so simple, but that's so often the case. At least it's solved.

Yes, I too found I had to drop the speed on the CombineIt card, although my two older ones work fine at 115200. Puzzling.

Julie

[wanman]

Even stranger that my CombineIT modem/LAN card is ok at 115200. Perhaps it's down to the firmware? You could try checking if there is a firmware upgrade available from Psion's support pages.

Regards
Si