can't uninstall psi win

[dwharris]

Mike,

I used your Psi Clean up program that I downloaded from your website. I put the icon on my desktop, installed it and then rebooted my system. When I try to then install PSI WIN 2.3.3 again I get this error message, "Set up has detected a previous install on your machine. Some of the application files are still in use. You must remove it." I also tried removing the program through the start menu and that hasn't done anything either.

Any ideas?

[MikeMcC]

You should have uninstalled the existing installation of PsiWin in the normal way from Add/Remove in Control Panel. Then the "reg cleaner" should be run to remove anything left behind in the registry - that's all it does, it is a registry cleaner not an uninstaller for PsiWin.

If PsiWin no longer appears in Add/Remove and you tried to install PsiWin again, run the "reg cleaner" another time to clean out the registry and then manually remove any "Psion" files you can find with Windows Explorer. For example:

C:\Program Files\Psion\PsiWin\