Click to See Complete Forum and Search --> : Reviving an iQue 3600


waltisimo
05-12-2011, 09:37 AM
My beloved iQue has a broken screen :( I finally missed it enough to buy a used one as a replacement.

Problems:
- Unlocking the maps. I think I need Garmin's help making my maps work on it. We will see if they will be helpful on this or not. I guess I can transfer the good screen to my old iQue if they decline.
- Hotsync name. If I still had a computer capable of hotsyncing, I could just hotsync the new one to my old name. As it is, I have to restore from a backup or download a program that lets you change the hotsync name on the device. If you don't do this, any software you had registered to you won't be happy.
- Backup restore. I had two complete backups from my old iQue in two different backup programs that copied everything to the SD card. Both failed to restore on the new iQue, blowing up with numerous cryptic errors that only a hard reset could cure. The answer was selective restore instead of full restore. "Unsaved Preferences" was the file that restored my hotsync name, but also restored my old digitizer settings so be prepared with a way to launch the digitizer from a hardware button after that. I use a program called "Button Launcher" that can launch dang near anything once you assign it to a hardware button. I just had to restore the files in groups to learn which ones to skip.
- Maps. I still had Garmin RoadTrip, MapManager, and MapInstaller installed on my Mac, but an abortive attempt to love a Nuvi somehow replaced my City Select 2009 with a newer map set that does not route on the iQue. I found the original DVD, but alas it's too old to have a mac installer on it. Not sure what to do there.

Ken in Regina
05-14-2011, 12:31 AM
I can't help with the Mac stuff. Here's an article that describes how to delete the device's User Name so it will inherit a name from the desktop in the next hotsync (Hotsync Manager will prompt). This should also work for restoring from a backup that originates on a device with a different name.

Alternatively you can add a user to the Palm Desktop that matches the device's User Name. Then you can use the Hotsync Manager's "Custom..." selection to force the first sync to "Handheld overwrites desktop" for everything.

...ken...

waltisimo
05-15-2011, 08:06 PM
Garmin's answer on unlocking the maps for the replacement iQue was disappointing. In essence they said they would be happy to sell me a brand new map license for the replacement iQue. In their mind, the license I already own died with the smashed iQue.

Their attempt to fleece me on an out of date unsupported map product for an out of date unsupported GPSr was a bit insulting.

waltisimo
05-16-2011, 10:32 AM
Well, I tried. Any attempt on my part to point out that I only have _one_ working iQue and therefore only need _one_ map license is completely ignored. They will only repeat the company line that they will no longer give a second unlock code.

Am I wrong in thinking that if the hardware is destroyed, I should be able to use purchased maps on a replacement device?