ARSAC
12-16-2002, 06:51 AM
I have a Clié 770C for 8 months now. Globally the device is a good one and I enjoy using it. But, after six months of use. I noticed some dust inside the screen. At the beginning it was two or three, not really a problem, then little by little it becomes a myriad of small dust particles, so I decided to send it back for repair under guarantee... And then.... Sony ask me to pay 360 € to have it repair stating that screens are neither under guarantee !!!
That is really the best of all ! The screen is the major part of a pda and is not guaranteed. Furthermore, my screen has no problem, the dust comes from a device problem or a missconception problem of that device.
This behavior from Sony is not the one I was used with Palm and Psion my former suppliers.
My previous pda a palm m505 had a battery problem (batteries were empty after 3 days max) they did not discuss, they gave me a new palm under guarantee. I have read on that forum that people having a dust problem with the Palm Tungten T had also had a replacement.
My conclusion is, this will be my LAST Clié and could be also my last SONY device !!!
So read carefully the guarantee that comes with your pda.
Cheers
That is really the best of all ! The screen is the major part of a pda and is not guaranteed. Furthermore, my screen has no problem, the dust comes from a device problem or a missconception problem of that device.
This behavior from Sony is not the one I was used with Palm and Psion my former suppliers.
My previous pda a palm m505 had a battery problem (batteries were empty after 3 days max) they did not discuss, they gave me a new palm under guarantee. I have read on that forum that people having a dust problem with the Palm Tungten T had also had a replacement.
My conclusion is, this will be my LAST Clié and could be also my last SONY device !!!
So read carefully the guarantee that comes with your pda.
Cheers