Click to See Complete Forum and Search --> : Help! I forgot my password!!


ularberketiak
01-01-2003, 11:08 PM
Hey guys! I need help desperately here! I lost my password and now I'm having difficulties doing a HotSync with my PC. Anyway I can do to reset the password??? Please HELP!!!!

JohnKes
01-02-2003, 04:08 PM
You can find programs in PalmBlvd and PalmGear to delete the password. Of course you will have to get HotSync working again.

Also, the password is deleted when you Hard Reset. When you HotSync to get your data back, the password is not restored.

ularberketiak
01-02-2003, 11:28 PM
sorry iam new here.... how do i do a "hard reset"?

AXIM 5
01-03-2003, 12:16 AM
ularberketiak......

The procedures to do Hard and Soft resets are mentined in the Axim's user's guide on pages 24 and 25.

Anyway, I will insert the dscription, from the guide, here.

Performing a Reset
Soft Reset
When you perform a soft reset, the device deletes any data that has not
been saved but saves any data that has been stored in memory. Try
performing a soft reset if the device does not respond when you tap the
display or press a button.
To perform a soft reset, use the stylus to press the reset button.

Hard Reset
NOTICE: When you perform a hard reset, you lose all the data stored on
your device.
Perform a hard reset if:
• You want to delete all the data stored on your device.
• You forget your password and need to clear it.
• Your device is experiencing severe operational problems and you have
already attempted a soft reset.
NOTICE: It is strongly recommended that you back up your data before you
perform a hard reset. See ActiveSync Help on your computer for more
information.
To perform a hard reset:
1 Press and hold the power button.
2 With the stylus, hold the reset button for about 2 seconds.
3 Follow the instructions on the screen.

I hope this will help you. I have the whole User's guide saved in PDF format, but since this side doesn't allow to attach a file in PDF format I am unable to do so.

JohnKes
01-03-2003, 10:35 AM
AXIM 5,
ularberketiak has a Palm III (PalmOS), not an Axim (PPC). To do a Hard Reset on a PalmOS device:
http://support.handspring.com/esupport/forms/hsResolutionView.jsp?ResolutionId=6034&ResType=RESEARCH

ularberketiak,
Perhaps you should try a Soft Reset first:
http://support.handspring.com/esupport/forms/hsResolutionView.jsp?ResolutionId=6019&ResType=RESEARCH
This often gets HotSync going again.

ularberketiak
01-03-2003, 08:16 PM
Hey thanks guys! really appreciate your help... :D